In our comparison of Act! vs. Eptica CRM, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
I am a big fan of all the functions that this program has. It has been helpful to my company and me.
The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.
I like how quickly the product responds to concerns and keeps my visitors interested. I don't like that I can't alter some features or plugins, though.
Fast answers to queries
Can't customize
Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.
I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.
The reporting sucks. As for the whole program, it used to work great but not anymore.
I like how quickly the product responds to concerns and keeps my visitors interested. I don't like that I can't alter some features or plugins, though.
Fast answers to queries
Can't customize
I am a big fan of all the functions that this program has. It has been helpful to my company and me.
The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.
Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.
I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.
The reporting sucks. As for the whole program, it used to work great but not anymore.
I like how quickly the product responds to concerns and keeps my visitors interested. I don't like that I can't alter some features or plugins, though.
Fast answers to queries
Can't customize
I like how quickly the product responds to concerns and keeps my visitors interested. I don't like that I can't alter some features or plugins, though.
Fast answers to queries
Can't customize
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In our rating and review comparison of Act! vs. Eptica CRM, Act! has 141 user reviews and Eptica CRM has 1. The average star rating for Act! is 4.03 while Eptica CRM has an average rating of 3. Act! has more positive reviews than Eptica CRM. Comparing Act! vs. Eptica CRM reviews, Act! has stronger overall reviews.
Act! vs. Eptica CRM both offer a strong set of features and functionality including Customer Management, Contact Management, Reporting & Analytics, Workflow Automation, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. Eptica CRM, Act! offers more of the most popular features and tools than Eptica CRM.
In our pricing comparison of Act! vs. Eptica CRM, Eptica CRM's pricing starts at N/A/month and is more affordable compared to Eptica CRM's starting cost of N/A/month.
Our comparison of Act! vs. Eptica CRM shows that Act! scores higher in usability for meets requirements, learning curve, setup & support, ease of admin. Eptica CRM scores higher in ease of use, quality of support, but Act! has the best scores overall for system usability.
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