Eptica CRM vs. Maximizer: Which is Best? - Wheelhouse

Eptica CRM vs. Maximizer: Which is Best?

Eptica CRM vs. Maximizer Best Overall: Maximizer

In our comparison of Eptica CRM vs. Maximizer, Maximizer is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Eptica CRM Quick Info
WH Score:
5.9
Pricing Score:
5.8
Feature Score:
5.7
Usability Score:
6.3
Company Size:Small Business, Mid Market
Platforms:
Maximizer Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
9.1
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Eptica CRM Pricing
Price Range
Contact Us

* Vendor does not share prices.

Maximizer Pricing
Base Edition
$55
per user / per month
Sales Leader Edition
$75
per user / per month

Features

Eptica CRM Features
  • Case Management
  • Pipeline Management
  • Lead Generation
  • Chat/IM
  • Email
  • Group Chat
  • Chatbots
  • Sales Analytics
  • SEO & Keyword Tracking
  • Dashboard
  • User Limit
  • Shortcuts
  • Customer/Client Portal
  • Campaign Builder
  • Knowledge Base
Maximizer Features
  • Case Management
  • Pipeline Management
  • Lead Generation
  • Chat/IM
  • Email
  • Group Chat
  • Chatbots
  • Sales Analytics
  • SEO & Keyword Tracking
  • Dashboard
  • User Limit
  • Shortcuts
  • Customer/Client Portal
  • Campaign Builder
  • Knowledge Base

Pros & Cons

Eptica CRM Pros & Cons
Pros
  • Fast answers to queries.
Cons
  • Can't customize.
Maximizer Pros & Cons
Pros
  • There are so many good things
  • Where do I start
  • Well, it is easy to use
  • I suppose it is the intuitive structure that lets us learn it on the fly
  • A customer profile can contain everything from documents to images and videos which can be accessed as needed
  • You can select and modify fields according to your processing and reporting needs
  • The templates and forms are good tools to use for email and for other means of communication.
Cons
  • Customer support experiences are poor, the software is quite slow, it occasionally crashes.

Reviews

Eptica CRM Reviews
Top Favorable Review
P
Peter
Reviewed on Jul 2, 2021

I like how quickly the product responds to concerns and keeps my visitors interested. I don't like that I can't alter some features or plugins, though.

Fast answers to queries

Can't customize

Top Critical Review
P
Peter
Reviewed on Jul 2, 2021

I like how quickly the product responds to concerns and keeps my visitors interested. I don't like that I can't alter some features or plugins, though.

Fast answers to queries

Can't customize

Maximizer Reviews
Top Favorable Review
W
Walter
Reviewed on Jul 2, 2021

We find that Maximizer is helping us stay organized, become proactive in our interactions with the customers and help build our image as an efficient and responsive organization.

There are so many good things. Where do I start! Well, it is easy to use. I suppose it is the intuitive structure that lets us learn it on the fly. A customer profile can contain everything from documents to images and videos which can be accessed as needed. You can select and modify fields according to your processing and reporting needs. The templates and forms are good tools to use for email and for other means of communication.

Interestingly enough, it requires you to type delete for everything you decide to delete. I understand it is a control against the risk of deleting desired data by mistake. However, a simple yes or no option could suffice there.

Top Critical Review
H
Humberto
Reviewed on Jul 2, 2021

Ability to trace extremely precise and customizable sets of data and turn this into accountable data that has bettered customer service using Dashboards

Customer support experiences are poor, the software is quite slow, it occasionally crashes.

Alternatives

Eptica CRM Alternatives
8.7
8.6
Maximizer Alternatives
8.7
8.6
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Eptica CRM vs. Maximizer: Detailed Comparison

Eptica CRM vs. Maximizer Top Ratings & Reviews: Maximizer

In our rating and review comparison of Eptica CRM vs. Maximizer, Maximizer has 36 user reviews and Eptica CRM has 1. The average star rating for Maximizer is 4.16 while Eptica CRM has an average rating of 3. Maximizer has more positive reviews than Eptica CRM. Comparing Eptica CRM vs. Maximizer reviews, Maximizer has stronger overall reviews.

Eptica CRM vs. Maximizer Best Features & Functionality: Maximizer

Eptica CRM vs. Maximizer both offer a strong set of features and functionality including Customer Management, Lead Management, Reporting & Analytics, Systems/Administrative, Limits. In our feature comparison of Eptica CRM vs. Maximizer, Maximizer offers more of the most popular features and tools than Eptica CRM.

Eptica CRM vs. Maximizer Best Pricing: Maximizer

In our pricing comparison of Eptica CRM vs. Maximizer, Maximizer's pricing starts at $55/month and is more affordable compared to Maximizer's starting cost of $55/month.

Eptica CRM vs. Maximizer Best Usability: Maximizer

Our comparison of Eptica CRM vs. Maximizer shows that Maximizer scores higher in usability for meets requirements, learning curve, setup & support, quality of support, ease of admin. Eptica CRM scores higher in ease of use, but Maximizer has the best scores overall for system usability.

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