CallHippo

CallHippo

0 reviews

WH Score

7.9

Top CallHippo Features

What are the Best CallHippo Features?

Phone System Features

Inbound Calling
Outbound Calling
Local Calling
International Calling
Three-Way Calling
Softphone

Call Management & Administration

Caller ID
Call Waiting
Call Forwarding
Call Hold
Call Transfer
Call Redial
Call Mute
Call Queue
Call Barge
Call Whisper
Call Cascading
Click-to-Call
Voicemail
Automatic Call Distribution (ACD)
Intercom
Ring Groups
IVR
Voice Assistant
Speed Dialing
Power Dialing
Predictive Dialing
Number Masking
Number Black/White List
Concurrent Call Sessions
Call Scripting

Call Routing Types

Event-Driven Routing
Data-Driven Routing

Reporting & Analytics

Call Log Reports
Audit Trail
Dashboard
Call Scoring

Recording

Call Recording

Supported Channels

Voice
SMS

Chat/IM Management

Group Chat

Collaboration Tools

Gamification

Customizable Items

Custom Greetings

Customer Management

Complaint/Feedback Management

Reminders/Alerts

Email Alerts

Integration Options

APIs
Webhooks

Third-Party Integrations

Zendesk
Freshdesk
Pipedrive
Slack
HubSpot

Identity and Access Management (IAM)

Role Based Access Control (RBAC)
Single Sign-On (SSO)

After-Sales Service

Phone Support
Email Support
Chat Support
Product Guide/Manual

Data Management

Data Retention

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