CallHippo Overview

CallHippo is an industry-leading, virtual business phone system that leverages AI-enhanced features to help organizations improve agent performance, automate calling workflows, and drive revenue through improved communication and cost savings.

Key CallHippo Features

The key CallHippo features and capabilities include the following:

• Office Phone System Features: CallHippo provides virtual phone system tools and features to help companies maintain efficient, effective communication, including:
  • Call Transfer
  • Call Forwarding
  • Conference Calling
  • Automatic Call Distributor (ACD)
  • Voicemail
  • Hold Music
  • Number Porting
  • SMS Messaging

• Power Dialer: CallHippo automatically dials phone numbers to help sales and support teams work more efficiently and spend more of their time handling customer or prospect communication.
• Auto Rotate: CallHippo provides Auto Rotate features that increase connection rates by using a unique phone number for each outbound call.
• Smart DID Routing: CallHippo’s Smart DID Routing feature leverages AI to automatically route international calls through local numbers, to improve connection rates.
• Live Call Monitoring: CallHippo provides real-time call monitoring to track and improve agent performance with customized training.
• Automatic Machine Detection: CallHippo can differentiate between answering machines and live answers to ensure agents spend their time efficiently by speaking to customers or prospects, rather than leaving voicemails.
• Sticky Agent: CallHippo’s Sticky Agent feature allows companies to automatically connect callers to the same agent, to improve response times and drive customer loyalty.