Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Customer Profiling
Customer Journey Mapping
Customer Lifecycle Management
Brand Management
Social Media Management
Complaint/Feedback Management
Social Listening
Relationship Mapping
Marketing Analytics
Social Analytics
Benchmarking
Data Visualization
Dashboard
Sentiment Analysis
Campaign Monitoring
Conversation Analytics
Data Analytics
Engagement Analytics
Search Analytics
Trend Reports
Campaign Builder
Dashboard Builder
Report Builder
Automated Onboarding
Approval Automation
Artificial Intelligence (AI)
Machine Learning (ML)
Conversation Intelligence (CI)
Salesforce
Zendesk
Google Analytics
Facebook
Twitter
Instagram
Tableau
Adobe Analytics
Microsoft Excel
APIs
Custom Workflows
Custom Reports
Report Filters
Report Sharing
Report Publishing
Segmentation/Grouping
Filtering
Threat Hunting
Reputation Management
Email Alerts
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