Brandwatch
Brandwatch
0 reviews
WH Score
7.9

Top Brandwatch Features

What are the Best Brandwatch Features?


Customer Management

  • Customer Profiling
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Brand Management
  • Social Media Management
  • Complaint/Feedback Management

Reporting & Analytics

  • Social Listening
  • Relationship Mapping
  • Marketing Analytics
  • Social Analytics
  • Benchmarking
  • Data Visualization
  • Dashboard
  • Sentiment Analysis
  • Campaign Monitoring
  • Conversation Analytics
  • Data Analytics
  • Engagement Analytics
  • Search Analytics
  • Trend Reports

Drag-and-Drop Builders/Designers

  • Campaign Builder
  • Dashboard Builder
  • Report Builder

Workflow Automation

  • Automated Onboarding
  • Approval Automation

Supported Technologies

  • Artificial Intelligence (AI)
  • Machine Learning (ML)
  • Conversation Intelligence (CI)

Third-Party Integrations

  • Salesforce
  • Zendesk
  • Google Analytics
  • Facebook
  • Twitter
  • Instagram
  • Tableau

Microsoft 365

  • Microsoft Excel

Adobe

  • Adobe Analytics

Integration Options

  • APIs

Customizable Items

  • Custom Workflows
  • Custom Reports

Report Management

  • Report Filters
  • Report Sharing
  • Report Publishing

Systems/Administrative

  • Segmentation/Grouping

Cybersecurity Features

  • Filtering
  • Threat Hunting

Governance, Risk, & Compliance (GRC)

  • Reputation Management

Reminders/Alerts

  • Email Alerts

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