BMC Helix
BMC Helix
0 reviews
WH Score
7.9

Top BMC Helix Features

What are the Best BMC Helix Features?


Systems/Administrative

  • Knowledge Base
  • IT Service Management (ITSM)
  •  IT Operations Management (ITOM)
  • Administrator Management
  • Administrator Console

Configuration Management

  • Drift Management

Project Management Features

  • Workflow Management

Help Desk Features

  • Ticket Prioritization
  • Issue Management

Workflow Automation

  • Application Automation

Reporting & Analytics

  • Incident Reports
  • Network Performance Monitoring (NPM)
  • Cloud Monitoring
  • Incident Tracking
  • Time Tracking
  • Resource Analysis
  • Data Visualization
  • Dashboard
  • Risk Assessments
  • Data Analytics
  • Drift Analysis

Cybersecurity Features

  • Network Security
  • Data Security
  • Data Loss Prevention (DLP)
  • Cloud Security
  • Security Information and Event Management (SIEM)

Cloud Management

  • Cloud Discovery
  • Cloud Inventory
  • Cloud Cost Management

Network Management

  • Network Discovery
  • Network Control
  • Network Isolation
  • Network Prioritization

Resource Management

  • Resource Planning
  • Resource Leveling
  • Resource Assignment

Application Management

  • Application Discovery
  • Application Control
  • Application Isolation
  • Application Lifecycle Management

Asset Management

  • Asset Tracking

Third-Party Integrations

  • AWS
  • Google Cloud
  • Active Directory

Reminders/Alerts

  • Ticket Notifications
  • Incident Alerts

Supported Technologies

  • Artificial Intelligence (AI)
  • Machine Learning (ML)
  • Natural Language Processing (NLP)

After-Sales Service

  • Service Level Agreement (SLA)

Governance, Risk, & Compliance (GRC)

  • Risk Management
  • Audit Management

Content Management

  • Knowledge Management

Have you used BMC Helix in the past?

Help other people find the right software by sharing your BMC Helix experience.

Need help finding the right software?

Tell us what you're looking for and we'll offer you personalized software recommendations.

Best BMC Helix Alternatives

The right software for your business

Get your personalized recommendations now.