BMC Helix
BMC Helix
0 reviews
WH Score
7.9

Top BMC Helix Features

What are the Best BMC Helix Features?


Systems/Administrative

  • Knowledge Base
  • IT Service Management (ITSM)
  •  IT Operations Management (ITOM)
  • Administrator Management
  • Administrator Console

Configuration Management

  • Drift Management

Project Management Features

  • Workflow Management

Helpdesk Features

  • Ticket Prioritization
  • Issue Management

Workflow Automation

  • Application Automation

Reporting & Analytics

  • Incident Reports
  • Network Performance Monitoring (NPM)
  • Cloud Monitoring
  • Incident Tracking
  • Time Tracking
  • Resource Analysis
  • Data Visualization
  • Dashboard
  • Risk Assessments
  • Data Analytics
  • Drift Analysis

Cybersecurity Features

  • Network Security
  • Data Security
  • Data Loss Prevention (DLP)
  • Cloud Security
  • Security Information and Event Management (SIEM)

Cloud Management

  • Cloud Discovery
  • Cloud Inventory
  • Cloud Cost Management

Network Management

  • Network Discovery
  • Network Control
  • Network Isolation
  • Network Prioritization

Resource Management

  • Resource Planning
  • Resource Leveling
  • Resource Assignment

Application Management

  • Application Discovery
  • Application Control
  • Application Isolation
  • Application Lifecycle Management

Asset Management

  • Asset Tracking

Third-Party Integrations

  • AWS
  • Google Cloud
  • Active Directory

Reminders/Alerts

  • Ticket Notifications
  • Incident Alerts

Supported Technologies

  • Artificial Intelligence (AI)
  • Machine Learning (ML)
  • Natural Language Processing (NLP)

After-Sales Service

  • Service Level Agreement (SLA)

Governance, Risk, & Compliance (GRC)

  • Risk Management

Content Management

  • Knowledge Management

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