BMC Helix

BMC Helix

0 reviews

WH Score

7.9

Top BMC Helix Features

What are the Best BMC Helix Features?

Systems/Administrative

IT Service Management (ITSM)
 IT Operations Management (ITOM)
Administrator Management
Administrator Console

Configuration Management

Drift Management

Project Management Features

Workflow Management

Helpdesk Features

Ticket Prioritization
Issue Management

Workflow Automation

Application Automation

Reporting & Analytics

Incident Reports
Network Performance Monitoring (NPM)
Cloud Monitoring
Incident Tracking
Time Tracking
Resource Analysis
Data Visualization
Dashboard
Risk Assessments
Data Analytics
Drift Analysis

Cybersecurity Features

Network Security
Data Security
Data Loss Prevention (DLP)
Cloud Security
Security Information and Event Management (SIEM)

Cloud Management

Cloud Discovery
Cloud Inventory
Cloud Cost Management

Network Management

Network Discovery
Network Control
Network Isolation
Network Prioritization

Resource Management

Resource Planning
Resource Leveling
Resource Assignment

Application Management

Application Discovery
Application Control
Application Isolation
Application Lifecycle Management

Asset Management

Asset Tracking

Third-Party Integrations

AWS
Google Cloud
Active Directory

Reminders/Alerts

Ticket Notifications
Incident Alerts

Supported Technologies

Artificial Intelligence (AI)
Machine Learning (ML)
Natural Language Processing (NLP)

After-Sales Service

Product Guide/Manual
Service Level Agreement (SLA)

Governance, Risk, & Compliance (GRC)

Risk Management

Content Management

Knowledge Management

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