BMC Helix vs. SysAid: Which is Best? - Wheelhouse

BMC Helix vs. SysAid: Which is Best?

BMC Helix vs. SysAid Best Overall: SysAid

In our comparison of BMC Helix vs. SysAid, SysAid is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

BMC Helix Quick Info
WH Score:
7.9
Pricing Score:
7.3
Feature Score:
8.3
Usability Score:
7.1
Company Size:All Sizes
Platforms:
SysAid Quick Info
WH Score:
9.2
Pricing Score:
8.4
Feature Score:
8.6
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

BMC Helix Pricing
Price Range
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* Vendor does not share prices.

SysAid Pricing
Price Range
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* Vendor does not share prices.

Features

BMC Helix Features
  • Knowledge Base
  • IT Service Management (ITSM)
  •  IT Operations Management (ITOM)
  • Administrator Management
  • Administrator Console
  • Drift Management
  • Workflow Management
  • Password Sync
  • Email Sync
  • Contact Sync
  • Calendar Sync
  • Role Based Access Control (RBAC)
  • Single Sign-On (SSO)
  • Knowledge-Based Authentication
  • Guest Access
SysAid Features
  • Knowledge Base
  • IT Service Management (ITSM)
  •  IT Operations Management (ITOM)
  • Administrator Management
  • Administrator Console
  • Drift Management
  • Workflow Management
  • Password Sync
  • Email Sync
  • Contact Sync
  • Calendar Sync
  • Role Based Access Control (RBAC)
  • Single Sign-On (SSO)
  • Knowledge-Based Authentication
  • Guest Access

Pros & Cons

BMC Helix Pros & Cons
Pros
    Cons
      SysAid Pros & Cons
      Pros
        Cons

          Reviews

          BMC Helix Reviews
          Top Favorable Review

          N/A

          Top Critical Review

          N/A

          SysAid Reviews
          Top Favorable Review

          N/A

          Top Critical Review

          N/A

          Alternatives

          BMC Helix Alternatives
          SysAid Alternatives
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          BMC Helix vs. SysAid: Detailed Comparison

          BMC Helix vs. SysAid Top Ratings & Reviews: SysAid

          In our rating and review comparison of BMC Helix vs. SysAid, SysAid has 4 user reviews and BMC Helix has 0. The average star rating for SysAid is 5 while BMC Helix has an average rating of 0.0. SysAid has more positive reviews than BMC Helix. Comparing BMC Helix vs. SysAid reviews, SysAid has stronger overall reviews.

          BMC Helix vs. SysAid Best Features & Functionality: SysAid

          BMC Helix vs. SysAid both offer a strong set of features and functionality including Systems/Administrative, Configuration Management, Sync/Refresh, Identity and Access Management (IAM), Password Management, Project Management Features, Systems Change Management, Help Desk Features, Remote Support Features, Workflow Automation, Reporting & Analytics, Cybersecurity Features, Network Management, Customer Management, Device Management, Incident Management, Asset Management, Task Management, File Management, Integration Options, Third-Party Integrations, Microsoft 365, Google Workspace, Report Management, Customizable Items, Collaboration Tools, Reminders/Alerts, Drag-and-Drop Builders/Designers, Supported Technologies, After-Sales Service, Supported Channels, Survey Management, Text Management, Portal Types, Contact Management. In our feature comparison of BMC Helix vs. SysAid, SysAid offers more of the most popular features and tools than BMC Helix.

          BMC Helix vs. SysAid Best Pricing: SysAid

          In our pricing comparison of BMC Helix vs. SysAid, SysAid's pricing starts at N/A/month and is more affordable compared to SysAid's starting cost of N/A/month.

          BMC Helix vs. SysAid Best Usability: SysAid

          Our comparison of BMC Helix vs. SysAid shows that SysAid scores higher in usability for . BMC Helix scores higher in , but SysAid has the best scores overall for system usability.

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