Birdeye
Birdeye
0 reviews
WH Score
7.9

Top Birdeye Features

What are the Best Birdeye Features?


Customer Management

  • Personalized Recommendations
  • Deal Management
  • Brand Management
  • Social Media Management
  • Complaint/Feedback Management

Reporting & Analytics

  • Marketing Analytics
  • Social Analytics
  • Benchmarking
  • Performance Evaluations
  • Dashboard
  • CX Analytics
  • Sentiment Analysis
  • Lead and Opportunity Tracking
  • Engagement Analytics
  • Engagement Scoring
  • Trend Reports

Workflow Automation

  • Task Automation

Survey Management

  • Create Surveys

Supported Technologies

  • Generative AI

Supported Channels

  • SMS
  • Email
  • Social Media
  • Website

File Management

  • Files Repository

Third-Party Integrations

  • Salesforce
  • NetSuite
  • Peachtree
  • Square
  • QuickBooks

Zoho

  • Zoho CRM

Integration Options

  • APIs

Governance, Risk, & Compliance (GRC)

  • Reputation Management

Appointments/Scheduling

  • Report Scheduling

Systems/Administrative

  • Segmentation/Grouping
  • Bulk Actions

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