Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Customer Profiling
Customer Journey Mapping
Customer Lifecycle Management
Personalized Recommendations
Complaint/Feedback Management
Marketing Analytics
Data Visualization
Dashboard
CX Analytics
Sentiment Analysis
Buyer Intent Analysis
Campaign Monitoring
Behavioral Analytics
Conversation Analytics
Data Analytics
Engagement Analytics
Conversation Flow Builder
Campaign Builder
Workflow Builder
Chat/IM
SMS
MMS
Email
Social Media
Generative AI
Conversation Intelligence (CI)
Natural Language Processing (NLP)
WhatsApp
Instagram
Quality Management
Custom Reports
Segmentation/Grouping
Low-Code/No-Code Development
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