SureTel vs. VirtualPBX: Which is Best? - Wheelhouse

SureTel vs. VirtualPBX: Which is Best?

SureTel vs. VirtualPBX Best Overall: VirtualPBX

In our comparison of SureTel vs. VirtualPBX, VirtualPBX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

SureTel Quick Info
WH Score:
7.4
Pricing Score:
7.2
Feature Score:
7.0
Usability Score:
6.7
Company Size:All Sizes
Platforms:
VirtualPBX Quick Info
WH Score:
8.9
Pricing Score:
8.3
Feature Score:
8.1
Usability Score:
8.6
Company Size:All Sizes
Platforms:

Pricing

SureTel Pricing
SureTel VoIP
$109.87
per month
VirtualPBX Pricing
Starter
$9
per user / per month
Pro
$17
per user / per month
Ultra
$28
per user / per month
Contact Center
Contact Us

Features

SureTel Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • IP PBX
  • Phone Rentals
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
VirtualPBX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • IP PBX
  • Phone Rentals
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold

Pros & Cons

SureTel Pros & Cons
Pros
    Cons
      VirtualPBX Pros & Cons
      Pros
      • Excellent customer service, numerous features available.
      Cons
      • Somewhat perplexing.

      Reviews

      SureTel Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      VirtualPBX Reviews
      Top Favorable Review
      O
      Oleta
      Reviewed on Jul 2, 2021

      I have worked with VirtualPBX for approx. 10 years. I initially got perplexed being new to such a type of service but thanks to the customer service, I was able to pick up quickly.

      Excellent customer service, numerous features available

      Quite perplexing initially to get things ported

      Top Critical Review
      R
      Roberto
      Reviewed on Jul 2, 2021

      Port in Toll free number to present system.

      Simpler to use, helpful customer service.

      Somewhat perplexing

      Alternatives

      SureTel Alternatives
      VirtualPBX Alternatives
      Add to Compare

      Add suggested to comparison

      SureTel vs. VirtualPBX: Detailed Comparison

      SureTel vs. VirtualPBX Top Ratings & Reviews: VirtualPBX

      In our rating and review comparison of SureTel vs. VirtualPBX, VirtualPBX has 17 user reviews and SureTel has 0. The average star rating for VirtualPBX is 4.94 while SureTel has an average rating of 0.0. VirtualPBX has more positive reviews than SureTel. Comparing SureTel vs. VirtualPBX reviews, VirtualPBX has stronger overall reviews.

      SureTel vs. VirtualPBX Best Features & Functionality: VirtualPBX

      SureTel vs. VirtualPBX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Supported Channels, Conferencing Capabilities, Collaboration Tools, Customizable Items, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, After-Sales Service, Limits. In our feature comparison of SureTel vs. VirtualPBX, VirtualPBX offers more of the most popular features and tools than SureTel.

      SureTel vs. VirtualPBX Best Pricing: VirtualPBX

      In our pricing comparison of SureTel vs. VirtualPBX, VirtualPBX's pricing starts at $9/month and is more affordable compared to SureTel's starting cost of $109.87/month.

      SureTel vs. VirtualPBX Best Usability: VirtualPBX

      Our comparison of SureTel vs. VirtualPBX shows that VirtualPBX scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. SureTel scores higher in , but VirtualPBX has the best scores overall for system usability.

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