SureTel
SureTel
0 reviews
WH Score
7.3

Top SureTel Features

What are the Best SureTel Features?


Phone System Features

  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • IP PBX
  • Phone Rentals

Call Management & Administration

  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Queue
  • Call Query
  • Call Flip
  • Voicemail
  • Voicemail to Email
  • Emergency Calling
  • Automatic Call Distribution (ACD)
  • Busy Lamp Field (BLF)
  • Presence Settings
  • Intercom
  • Auto Attendant
  • Number Porting
  • Concurrent Call Sessions

Call Routing Types

  • Event-Driven Routing
  • Queue-Based Routing
  • Time of Day Routing

Recording

  • Call Recording

Supported Channels

  • Voice
  • SMS

Conferencing Capabilities

  • Audio Conferencing

Enhancements & Personalization

  • HD Voice

Contact Management

  • Contact Database

Supported Devices/Hardware

  • Business Phones

Language & Speech

  • Speech-to-Text
  • Transcriptions

Systems/Administrative

  • Directory Management
  • Centralized Console

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