RingCX vs. Sprinklr: Which is Best? - Wheelhouse

RingCX vs. Sprinklr: Which is Best?

RingCX vs. Sprinklr Best Overall: RingCX

In our comparison of RingCX vs. Sprinklr, RingCX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

RingCX Quick Info
WH Score:
7.9
Pricing Score:
7.1
Feature Score:
7.9
Usability Score:
7.1
Company Size:All Sizes
Platforms:
Sprinklr Quick Info
WH Score:
7.9
Pricing Score:
7.4
Feature Score:
7.5
Usability Score:
7.1
Company Size:All Sizes
Platforms:

Pricing

RingCX Pricing
RingCX
$65
per user / per month
Sprinklr Pricing
Sprinklr Service
$249
per user / per month
Sprinklr Social
$299
per user / per month
Enterprise
Contact Us

Features

RingCX Features
  • Customer Profiling
  • Complaint/Feedback Management
  • Keyword Tracking
  • Call Log Reports
  • Forecasting
  • Performance Evaluations
  • Dashboard
  • Call Analytics
  • CX Analytics
  • Sentiment Analysis
  • Conversation Analytics
  • Data Analytics
  • Engagement Analytics
  • Agent Analytics
  • Call Monitoring
Sprinklr Features
  • Customer Profiling
  • Complaint/Feedback Management
  • Keyword Tracking
  • Call Log Reports
  • Forecasting
  • Performance Evaluations
  • Dashboard
  • Call Analytics
  • CX Analytics
  • Sentiment Analysis
  • Conversation Analytics
  • Data Analytics
  • Engagement Analytics
  • Agent Analytics
  • Call Monitoring

Pros & Cons

RingCX Pros & Cons
Pros
    Cons
      Sprinklr Pros & Cons
      Pros
        Cons

          Reviews

          RingCX Reviews
          Top Favorable Review

          N/A

          Top Critical Review

          N/A

          Sprinklr Reviews
          Top Favorable Review

          N/A

          Top Critical Review

          N/A

          Alternatives

          RingCX Alternatives
          Sprinklr Alternatives
          Add to Compare

          Add suggested to comparison

          RingCX vs. Sprinklr: Detailed Comparison

          RingCX vs. Sprinklr Top Ratings & Reviews: Sprinklr

          In our rating and review comparison of RingCX vs. Sprinklr, Sprinklr has 0 user reviews and RingCX has 0. The average star rating for Sprinklr is 0.0 while RingCX has an average rating of 0.0. Sprinklr has more positive reviews than RingCX. Comparing RingCX vs. Sprinklr reviews, Sprinklr has stronger overall reviews.

          RingCX vs. Sprinklr Best Features & Functionality: RingCX

          RingCX vs. Sprinklr both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Workflow Automation, Workforce Optimization, Phone System Features, Supported Technologies, Call Management & Administration, Call Routing Types, Language & Speech, Collaboration Tools, Supported Channels, Enhancements & Personalization, Third-Party Integrations, Microsoft 365, Adobe, Zoho, Governance, Risk, & Compliance (GRC), Customizable Items, Systems/Administrative, Conferencing Capabilities. In our feature comparison of RingCX vs. Sprinklr, RingCX offers more of the most popular features and tools than Sprinklr.

          RingCX vs. Sprinklr Best Pricing: RingCX

          In our pricing comparison of RingCX vs. Sprinklr, RingCX's pricing starts at $65/month and is more affordable compared to Sprinklr's starting cost of $249/month.

          RingCX vs. Sprinklr Best Usability: Sprinklr

          Our comparison of RingCX vs. Sprinklr shows that Sprinklr scores higher in usability for . RingCX scores higher in , but Sprinklr has the best scores overall for system usability.

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