Phone.com vs. VoIPstudio: Which is Best? - Wheelhouse

Phone.com vs. VoIPstudio: Which is Best?

Phone.com vs. VoIPstudio Best Overall: VoIPstudio

In our comparison of Phone.com vs. VoIPstudio, VoIPstudio is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Phone.com Quick Info
WH Score:
8.5
Pricing Score:
8.2
Feature Score:
7.7
Usability Score:
7.9
Company Size:All Sizes
Platforms:
VoIPstudio Quick Info
WH Score:
8.8
Pricing Score:
8.6
Feature Score:
8.3
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

Phone.com Pricing

N/A

VoIPstudio Pricing

N/A

Features

Phone.com Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Softphone
  • IP Fax
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
VoIPstudio Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Softphone
  • IP Fax
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold

Pros & Cons

Phone.com Pros & Cons
Pros
  • At $10 per month, it provides an extensive range of functions that make it a cost-effective choice.
Cons
  • Horrible UI, impossible to resend a fax via the dashboard, numerous error messages when using their preferred browser-Chrome, and complete (50/50) failure rate on faxes thus, majority have to be send at least a second time.
VoIPstudio Pros & Cons
Pros
  • Reasonably priced for the quality, easy to manage and responsive team.
Cons
  • While purchasing, we were told that it is impossible to connect mobile phones in the USA but now it comes to our knowledge that you can’t call anywhere around the world
  • Not a useful app for us at all.

Reviews

Phone.com Reviews
Top Favorable Review
B
Bessie
Reviewed on Jul 2, 2021

This cost-effective solution has met our communication needs efficiently, enabling us to focus on our core business activities. From IVR and voicemail to voicemail-to-text, fax, and a toll-free number, it provides everything I need at an unbeatable price.

At $10 per month, it provides an extensive range of functions that make it a cost-effective choice.

Enhancements to the mobile app would greatly improve the overall user experience.

Top Critical Review
G
Gerard
Reviewed on Jul 2, 2021

I originally loved Phone.com due to its flexibility in creating custom messages and phone tree queues. However, there are some cons with this product such as horrible customer dashboard, it’s not clear as you send faxes using the system, it’s not possible to login to the account and see the saved fax and send it again, and many other cons.

Great creation of custom messages and phone queue.

Horrible UI, impossible to resend a fax via the dashboard, numerous error messages when using their preferred browser-Chrome, and complete (50/50) failure rate on faxes thus, majority have to be send at least a second time.

VoIPstudio Reviews
Top Favorable Review
D
Denise
Reviewed on Jul 2, 2021

I can hardly complain about the quality of VoIPStudio considering the price it is available at. The software allows for easy and effective management via a desktop application. Users have access to dashboards that provide useful information. Although, the mobile application needs to be refined as it has quite a few bugs.

Reasonably priced for the quality, easy to manage and responsive team

Mobile application has bugs

Top Critical Review
E
Eric
Reviewed on Jul 2, 2021

Good and cheap for international calls and the number looks like a foreign one.

While purchasing, we were told that it is impossible to connect mobile phones in the USA but now it comes to our knowledge that you can’t call anywhere around the world. Not a useful app for us at all.

Alternatives

Phone.com Alternatives
VoIPstudio Alternatives
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Phone.com vs. VoIPstudio: Detailed Comparison

Phone.com vs. VoIPstudio Top Ratings & Reviews: VoIPstudio

In our rating and review comparison of Phone.com vs. VoIPstudio, VoIPstudio has 33 user reviews and Phone.com has 30. The average star rating for VoIPstudio is 4.63 while Phone.com has an average rating of 4. VoIPstudio has more positive reviews than Phone.com. Comparing Phone.com vs. VoIPstudio reviews, VoIPstudio has stronger overall reviews.

Phone.com vs. VoIPstudio Best Features & Functionality: VoIPstudio

Phone.com vs. VoIPstudio both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Collaboration Tools, Customizable Items, Contact Management, Language & Speech, Drag-and-Drop Builders/Designers, Workflow Automation, File Management, Integration Options, Third-Party Integrations, Microsoft 365, Google Workspace, Zoho, Systems/Administrative, Disaster Recovery, After-Sales Service. In our feature comparison of Phone.com vs. VoIPstudio, VoIPstudio offers more of the most popular features and tools than Phone.com.

Phone.com vs. VoIPstudio Best Pricing: VoIPstudio

In our pricing comparison of Phone.com vs. VoIPstudio, VoIPstudio's pricing starts at 0/month and is more affordable compared to VoIPstudio's starting cost of 0/month.

Phone.com vs. VoIPstudio Best Usability: VoIPstudio

Our comparison of Phone.com vs. VoIPstudio shows that VoIPstudio scores higher in usability for ease of use, learning curve, quality of support, ease of admin. Phone.com scores higher in meets requirements, setup & support, but VoIPstudio has the best scores overall for system usability.

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