In our comparison of PanTerra - Streams vs. Phone.com, PanTerra - Streams is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
The sales suport team was very patient in explaining the use of the system before the sale, helpful in the porting stage, and knowledgeable in the implementation and on boarding parts of the process. We move freom Ring Central and are happy with the choice. The virtual PBX is a great value and solid ROI for my firm.
great support.
so many features it can take a while to use an and master.
This cost-effective solution has met our communication needs efficiently, enabling us to focus on our core business activities. From IVR and voicemail to voicemail-to-text, fax, and a toll-free number, it provides everything I need at an unbeatable price.
At $10 per month, it provides an extensive range of functions that make it a cost-effective choice.
Enhancements to the mobile app would greatly improve the overall user experience.
I am no stranger to VoIP so I knew what I was looking for when I came across PanTerra. I also knew what I was NOT looking for. After doing a few trials with other companies, I knew at the end of the day it really came down to support. The set up was not rushed and they took their time to make sure I had what I needed before I even ordered phones. Oh, they also don't bill you while you build out the system!
The thing I like best is that I have only had to call them 3 times in the past year. Really nothing has needed fixed. I have been called from Jive, Vonage and all the rest and they try to sell me “cheaper” service, but honestly, who needs the cheapest plan when this is your business life line.
Nice sales rep, Customer Service is based in US, Support is quick to answer, Free phones.
I originally loved Phone.com due to its flexibility in creating custom messages and phone tree queues. However, there are some cons with this product such as horrible customer dashboard, it’s not clear as you send faxes using the system, it’s not possible to login to the account and see the saved fax and send it again, and many other cons.
Great creation of custom messages and phone queue.
Horrible UI, impossible to resend a fax via the dashboard, numerous error messages when using their preferred browser-Chrome, and complete (50/50) failure rate on faxes thus, majority have to be send at least a second time.
The sales suport team was very patient in explaining the use of the system before the sale, helpful in the porting stage, and knowledgeable in the implementation and on boarding parts of the process. We move freom Ring Central and are happy with the choice. The virtual PBX is a great value and solid ROI for my firm.
great support.
so many features it can take a while to use an and master.
I am no stranger to VoIP so I knew what I was looking for when I came across PanTerra. I also knew what I was NOT looking for. After doing a few trials with other companies, I knew at the end of the day it really came down to support. The set up was not rushed and they took their time to make sure I had what I needed before I even ordered phones. Oh, they also don't bill you while you build out the system!
The thing I like best is that I have only had to call them 3 times in the past year. Really nothing has needed fixed. I have been called from Jive, Vonage and all the rest and they try to sell me “cheaper” service, but honestly, who needs the cheapest plan when this is your business life line.
Nice sales rep, Customer Service is based in US, Support is quick to answer, Free phones.
This cost-effective solution has met our communication needs efficiently, enabling us to focus on our core business activities. From IVR and voicemail to voicemail-to-text, fax, and a toll-free number, it provides everything I need at an unbeatable price.
At $10 per month, it provides an extensive range of functions that make it a cost-effective choice.
Enhancements to the mobile app would greatly improve the overall user experience.
I originally loved Phone.com due to its flexibility in creating custom messages and phone tree queues. However, there are some cons with this product such as horrible customer dashboard, it’s not clear as you send faxes using the system, it’s not possible to login to the account and see the saved fax and send it again, and many other cons.
Great creation of custom messages and phone queue.
Horrible UI, impossible to resend a fax via the dashboard, numerous error messages when using their preferred browser-Chrome, and complete (50/50) failure rate on faxes thus, majority have to be send at least a second time.
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In our rating and review comparison of PanTerra - Streams vs. Phone.com, PanTerra - Streams has 30 user reviews and Phone.com has 31. The average star rating for PanTerra - Streams is 5 while Phone.com has an average rating of 3.90. PanTerra - Streams has more positive reviews than Phone.com. Comparing PanTerra - Streams vs. Phone.com reviews, PanTerra - Streams has stronger overall reviews.
PanTerra - Streams vs. Phone.com both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Drag-and-Drop Builders/Designers, Workflow Automation, File Management, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of PanTerra - Streams vs. Phone.com, PanTerra - Streams offers more of the most popular features and tools than Phone.com.
In our pricing comparison of PanTerra - Streams vs. Phone.com, Phone.com's pricing starts at Free/month and is more affordable compared to Phone.com's starting cost of Free/month.
Our comparison of PanTerra - Streams vs. Phone.com shows that PanTerra - Streams scores higher in usability for ease of use, learning curve, quality of support, ease of admin. Phone.com scores higher in meets requirements, setup & support, but PanTerra - Streams has the best scores overall for system usability.
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