OnSIP vs. Vonage: Which is Best? - Wheelhouse

OnSIP vs. Vonage: Which is Best?

OnSIP vs. Vonage Best Overall: Vonage

In our comparison of OnSIP vs. Vonage, Vonage is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

OnSIP Quick Info
WH Score:
8.3
Pricing Score:
7.8
Feature Score:
7.6
Usability Score:
7.5
Company Size:Small Business, Mid Market
Platforms:
Vonage Quick Info
WH Score:
9.0
Pricing Score:
8.3
Feature Score:
8.5
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

OnSIP Pricing
Pay-As-You-Go
Contact Us
Unlimited
Free
per user / per month
Vonage Pricing
Mobile
$14.99
per user / per month
Premium
$24.99
per user / per month
Advanced
$34.99
per user / per month

Features

OnSIP Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Local Minutes
  • Toll-Free Minutes
  • International Minutes
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
Vonage Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Local Minutes
  • Toll-Free Minutes
  • International Minutes
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding

Pros & Cons

OnSIP Pros & Cons
Pros
  • The mobile accessibility of this product is highly convenient.
Cons
  • Their web app was once a poor reflection of the quality of their physical offering.
Vonage Pros & Cons
Pros
  • We’ve been using Vonage for 2 years are absolutely satisfied
  • The price and functionality are superb
  • An amazing, cost-effective, intuitive and efficient phone system.
Cons
  • Poor call quality at times.

Reviews

OnSIP Reviews
Top Favorable Review
J
James
Reviewed on Jul 2, 2021

The product enables remote work, which is particularly beneficial for individuals with frequent travel obligations.Exploring alternative solutions may be worthwhile for those seeking a more reliable and professional communication tool.

The mobile accessibility of this product is highly convenient.

An essential drawback is the necessity to connect to WiFi for the mobile feature to function. Also, there are persistent sound issues, with interruptions during client interactions, which negatively impacts professionalism.

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The experience with onSIP was fantastic. The support team was approachable and greatly helpful when we contacted them asking for assistance.

Exceptional support.

Their web app was once a poor reflection of the quality of their physical offering.

Vonage Reviews
Top Favorable Review
C
Courtney
Reviewed on Jul 2, 2021

Magnificent app, highly recommended.

We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.

No issues so far. We love it!

Top Critical Review
S
Stacy
Reviewed on Jul 2, 2021

Regularly updates and has a nice layout.

Poor call quality at times

Alternatives

OnSIP Alternatives
Vonage Alternatives
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OnSIP vs. Vonage: Detailed Comparison

OnSIP vs. Vonage Top Ratings & Reviews: Vonage

In our rating and review comparison of OnSIP vs. Vonage, Vonage has 71 user reviews and OnSIP has 9. The average star rating for Vonage is 4.33 while OnSIP has an average rating of 4. Vonage has more positive reviews than OnSIP. Comparing OnSIP vs. Vonage reviews, Vonage has stronger overall reviews.

OnSIP vs. Vonage Best Features & Functionality: Vonage

OnSIP vs. Vonage both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Chat/IM Management, Customer Management, Conferencing Capabilities, Supported Channels, Remote Support Features, Collaboration Tools, Customizable Items, Supported Devices/Hardware, Supported Technologies, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, After-Sales Service. In our feature comparison of OnSIP vs. Vonage, Vonage offers more of the most popular features and tools than OnSIP.

OnSIP vs. Vonage Best Pricing: Vonage

In our pricing comparison of OnSIP vs. Vonage, Vonage's pricing starts at $14.99/month and is more affordable compared to Vonage's starting cost of $14.99/month.

OnSIP vs. Vonage Best Usability: Vonage

Our comparison of OnSIP vs. Vonage shows that Vonage scores higher in usability for ease of use, meets requirements, learning curve, setup & support, ease of admin. OnSIP scores higher in quality of support, but Vonage has the best scores overall for system usability.

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