OnSIP vs. RingEX: Which is Best? - Wheelhouse

OnSIP vs. RingEX: Which is Best?

OnSIP vs. RingEX Best Overall: RingEX

In our comparison of OnSIP vs. RingEX, RingEX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

OnSIP Quick Info
WH Score:
8.3
Pricing Score:
7.8
Feature Score:
7.6
Usability Score:
7.5
Company Size:Small Business, Mid Market
Platforms:
RingEX Quick Info
WH Score:
9.1
Pricing Score:
8.4
Feature Score:
8.4
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

OnSIP Pricing
Pay-As-You-Go
Contact Us
Unlimited
Free
per user / per month
RingEX Pricing
Core
$20
per user / per month
Advanced
$25
per user / per month
Ultra
$35
per user / per month

Features

OnSIP Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Local Minutes
  • Toll-Free Minutes
  • International Minutes
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
RingEX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Local Minutes
  • Toll-Free Minutes
  • International Minutes
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding

Pros & Cons

OnSIP Pros & Cons
Pros
  • The mobile accessibility of this product is highly convenient.
Cons
  • Their web app was once a poor reflection of the quality of their physical offering.
RingEX Pros & Cons
Pros
  • RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences
  • As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on
  • RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach
  • It also comes with a handy screen-sharing feature which my co-workers and I find very useful
  • I LOVE this program!.
Cons
  • It relies too much on your wi-fi
  • You can only go as far as 3 months for recorded calls.

Reviews

OnSIP Reviews
Top Favorable Review
J
James
Reviewed on Jul 2, 2021

The product enables remote work, which is particularly beneficial for individuals with frequent travel obligations.Exploring alternative solutions may be worthwhile for those seeking a more reliable and professional communication tool.

The mobile accessibility of this product is highly convenient.

An essential drawback is the necessity to connect to WiFi for the mobile feature to function. Also, there are persistent sound issues, with interruptions during client interactions, which negatively impacts professionalism.

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The experience with onSIP was fantastic. The support team was approachable and greatly helpful when we contacted them asking for assistance.

Exceptional support.

Their web app was once a poor reflection of the quality of their physical offering.

RingEX Reviews
Top Favorable Review
D
David
Reviewed on Jul 2, 2021

RingCentral helps us connect with our clients better. It’s a tool that we used daily to ensure that we have proper communication with all of our company personnel from different parts of the world.

RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences. As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on. RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach. It also comes with a handy screen-sharing feature which my co-workers and I find very useful. I LOVE this program!

No complaints so far. RingCentral has been nothing short of amazing.

Top Critical Review
M
Maria
Reviewed on Jul 2, 2021

Recorded lines is extremely helpful in my job. Being able to deal with complaints effectively is a big part of a business.

I love how you can easily pull calls by logging in and look through the logs. It also has a Bluetooth feature, which can be used to transfer calls quickly.You can also set different ring tones for each individual on your phone.

It relies too much on your wi-fi. You can only go as far as 3 months for recorded calls.

Alternatives

OnSIP Alternatives
RingEX Alternatives
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OnSIP vs. RingEX: Detailed Comparison

OnSIP vs. RingEX Top Ratings & Reviews: RingEX

In our rating and review comparison of OnSIP vs. RingEX, RingEX has 47 user reviews and OnSIP has 9. The average star rating for RingEX is 4.12 while OnSIP has an average rating of 4. RingEX has more positive reviews than OnSIP. Comparing OnSIP vs. RingEX reviews, RingEX has stronger overall reviews.

OnSIP vs. RingEX Best Features & Functionality: RingEX

OnSIP vs. RingEX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Chat/IM Management, Language & Speech, Conferencing Capabilities, Supported Channels, Enhancements & Personalization, Collaboration Tools, File Management, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service. In our feature comparison of OnSIP vs. RingEX, RingEX offers more of the most popular features and tools than OnSIP.

OnSIP vs. RingEX Best Pricing: RingEX

In our pricing comparison of OnSIP vs. RingEX, RingEX's pricing starts at $20/month and is more affordable compared to RingEX's starting cost of $20/month.

OnSIP vs. RingEX Best Usability: RingEX

Our comparison of OnSIP vs. RingEX shows that RingEX scores higher in usability for ease of use, learning curve, setup & support, ease of admin. OnSIP scores higher in meets requirements, quality of support, but RingEX has the best scores overall for system usability.

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