MonkeyLearn vs. SAS Customer Intelligence 360: Which is Best?

MonkeyLearn vs. SAS Customer Intelligence 360: Which is Best?

MonkeyLearn vs. SAS Customer Intelligence 360 Best Overall: MonkeyLearn

In our comparison of MonkeyLearn vs. SAS Customer Intelligence 360, MonkeyLearn is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

MonkeyLearn Quick Info
WH Score:
7.9
Pricing Score:
7.3
Feature Score:
7.9
Usability Score:
7.1
Company Size:All Sizes
Platforms:
SAS Customer Intelligence 360 Quick Info
WH Score:
7.9
Pricing Score:
8.3
Feature Score:
7.5
Usability Score:
7.1
Company Size:Mid Market, Large Market
Platforms:

Pricing

MonkeyLearn Pricing
Price Range
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* Vendor does not share prices.

SAS Customer Intelligence 360 Pricing
Price Range
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* Vendor does not share prices.

Features

MonkeyLearn Features
  • Customer Journey Mapping
  • Social Media Management
  • Complaint/Feedback Management
  • Net Promoter Score (NPS)
  • Voice of the Customer (VOC)
  • Data Visualization
  • Performance Evaluations
  • Dashboard
  • CX Analytics
  • Sentiment Analysis
  • Issue/Bug Reports
  • Conversation Analytics
  • Data Analytics
  • Agent Analytics
  • Case/Ticket Analytics
SAS Customer Intelligence 360 Features
  • Customer Journey Mapping
  • Social Media Management
  • Complaint/Feedback Management
  • Net Promoter Score (NPS)
  • Voice of the Customer (VOC)
  • Data Visualization
  • Performance Evaluations
  • Dashboard
  • CX Analytics
  • Sentiment Analysis
  • Issue/Bug Reports
  • Conversation Analytics
  • Data Analytics
  • Agent Analytics
  • Case/Ticket Analytics

Pros & Cons

MonkeyLearn Pros & Cons
Pros
    Cons
      SAS Customer Intelligence 360 Pros & Cons
      Pros
        Cons

          Reviews

          MonkeyLearn Reviews
          Top Favorable Review

          N/A

          Top Critical Review

          N/A

          SAS Customer Intelligence 360 Reviews
          Top Favorable Review

          N/A

          Top Critical Review

          N/A

          Alternatives

          MonkeyLearn Alternatives
          SAS Customer Intelligence 360 Alternatives
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          MonkeyLearn vs. SAS Customer Intelligence 360: Detailed Comparison

          MonkeyLearn vs. SAS Customer Intelligence 360 Top Ratings & Reviews: SAS Customer Intelligence 360

          In our rating and review comparison of MonkeyLearn vs. SAS Customer Intelligence 360, SAS Customer Intelligence 360 has 0 user reviews and MonkeyLearn has 0. The average star rating for SAS Customer Intelligence 360 is 0.0 while MonkeyLearn has an average rating of 0.0. SAS Customer Intelligence 360 has more positive reviews than MonkeyLearn. Comparing MonkeyLearn vs. SAS Customer Intelligence 360 reviews, SAS Customer Intelligence 360 has stronger overall reviews.

          MonkeyLearn vs. SAS Customer Intelligence 360 Best Features & Functionality: MonkeyLearn

          MonkeyLearn vs. SAS Customer Intelligence 360 both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Drag-and-Drop Builders/Designers, Supported Technologies, Data Management, Data Migration, Helpdesk Features, Third-Party Integrations, Microsoft 365, Google Workspace, Integration Options, Compliance Accreditations, Systems/Administrative, After-Sales Service. In our feature comparison of MonkeyLearn vs. SAS Customer Intelligence 360, MonkeyLearn offers more of the most popular features and tools than SAS Customer Intelligence 360.

          MonkeyLearn vs. SAS Customer Intelligence 360 Best Pricing: SAS Customer Intelligence 360

          In our pricing comparison of MonkeyLearn vs. SAS Customer Intelligence 360, SAS Customer Intelligence 360's pricing starts at N/A/month and is more affordable compared to SAS Customer Intelligence 360's starting cost of N/A/month.

          MonkeyLearn vs. SAS Customer Intelligence 360 Best Usability: SAS Customer Intelligence 360

          Our comparison of MonkeyLearn vs. SAS Customer Intelligence 360 shows that SAS Customer Intelligence 360 scores higher in usability for . MonkeyLearn scores higher in , but SAS Customer Intelligence 360 has the best scores overall for system usability.

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