SAS Customer Intelligence 360

SAS Customer Intelligence 360

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WH Score

7.9

Top SAS Customer Intelligence 360 Features

What are the Best SAS Customer Intelligence 360 Features?

Customer Management

Customer Profiling
Customer Data Platform (CDP)
Customer Journey Mapping
Customer Lifecycle Management
Personalized Recommendations
Suppression List Management

Conversational AI

Contextual Interactions

Reporting & Analytics

Relationship Mapping
Sales Analytics
Marketing Analytics
ROI Reports
Forecasting
A/B Testing
Cost Analysis
Audit Trail
Data Visualization
Performance Evaluations
CX Analytics
Campaign Monitoring
Compliance Reports
Behavioral Analytics
Conversation Analytics
Data Analytics
Engagement Analytics
Budget Reports
Conversion Analytics
Text Analytics
Event Analytics
Audience Analytics
360° Customer View

Data Management

Data Indexing
Data Classification
Data Labeling
Data Deduplication

Supported Technologies

Artificial Intelligence (AI)
Machine Learning (ML)
Deep Learning
Conversation Intelligence (CI)
Internet of Things (IoT)

Supported Channels

Ads

Third-Party Integrations

Salesforce
Google Analytics
SAP
Oracle
AWS
Google Cloud
Azure
Twilio

Integration Options

APIs

Compliance Accreditations

GDPR
CCPA

Customizable Items

Custom Reports

Systems/Administrative

Segmentation/Grouping
Bulk Actions

Email Management

Email Previewing

Event Management

Virtual Event Planning

Governance, Risk, & Compliance (GRC)

Risk Management
Reputation Management

Appointments/Scheduling

Message Scheduling

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SAS Customer Intelligence 360

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