Line2 vs. VirtualPBX: Which is Best? - Wheelhouse

Line2 vs. VirtualPBX: Which is Best?

Line2 vs. VirtualPBX Best Overall: VirtualPBX

In our comparison of Line2 vs. VirtualPBX, VirtualPBX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Line2 Quick Info
WH Score:
7.8
Pricing Score:
7.5
Feature Score:
7.5
Usability Score:
7.4
Company Size:All Sizes
Platforms:
VirtualPBX Quick Info
WH Score:
8.9
Pricing Score:
8.3
Feature Score:
8.1
Usability Score:
8.6
Company Size:All Sizes
Platforms:

Pricing

Line2 Pricing
Line2 - Messaging and VoIP
$13.75
per user / per month
VirtualPBX Pricing
Starter
$9
per user / per month
Pro
$17
per user / per month
Ultra
$28
per user / per month
Contact Center
Contact Us

Features

Line2 Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
VirtualPBX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup

Pros & Cons

Line2 Pros & Cons
Pros
  • Easy to set up on any device and calling feature.
Cons
  • One drawback I noticed is the challenge of multiple individuals using the same number
  • This can create confusion and potential issues when managing calls and messages.
VirtualPBX Pros & Cons
Pros
  • Excellent customer service, numerous features available.
Cons
  • Somewhat perplexing.

Reviews

Line2 Reviews
Top Favorable Review
L
Lilly
Reviewed on Jul 2, 2021

Users of Line2's business phone service have the ability to set up a second phone number on any device using their app. Users can take calls on any device, anyplace, which is advantageous for working outside of the office. The advantages of being able to accept calls on any device outweigh the disadvantages, even though the connection on calls is not always crystal clear and the software requires frequent updates.

Easy to set up on any device and calling feature

Connection not clear and very less software updates

Top Critical Review
L
Linda
Reviewed on Jul 2, 2021

Line2 resolves the problem of calling with a local number, enabling users to establish a local presence and enhance their communication capabilities. By providing local numbers, Line2 allows users to connect with customers, partners, and colleagues in a more convenient and cost-effective manner, ultimately benefiting businesses and individuals in their communication needs.

One of the standout features of Line2 is its internal communication system, which proves to be incredibly helpful for users. It facilitates seamless and efficient communication within the organization, promoting collaboration and productivity.

One drawback I noticed is the challenge of multiple individuals using the same number. This can create confusion and potential issues when managing calls and messages.

VirtualPBX Reviews
Top Favorable Review
O
Oleta
Reviewed on Jul 2, 2021

I have worked with VirtualPBX for approx. 10 years. I initially got perplexed being new to such a type of service but thanks to the customer service, I was able to pick up quickly.

Excellent customer service, numerous features available

Quite perplexing initially to get things ported

Top Critical Review
R
Roberto
Reviewed on Jul 2, 2021

Port in Toll free number to present system.

Simpler to use, helpful customer service.

Somewhat perplexing

Alternatives

Line2 Alternatives
VirtualPBX Alternatives
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Line2 vs. VirtualPBX: Detailed Comparison

Line2 vs. VirtualPBX Top Ratings & Reviews: VirtualPBX

In our rating and review comparison of Line2 vs. VirtualPBX, VirtualPBX has 17 user reviews and Line2 has 13. The average star rating for VirtualPBX is 4.94 while Line2 has an average rating of 2.76. VirtualPBX has more positive reviews than Line2. Comparing Line2 vs. VirtualPBX reviews, VirtualPBX has stronger overall reviews.

Line2 vs. VirtualPBX Best Features & Functionality: VirtualPBX

Line2 vs. VirtualPBX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Supported Channels, Conferencing Capabilities, Collaboration Tools, Customizable Items, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, After-Sales Service, Limits. In our feature comparison of Line2 vs. VirtualPBX, VirtualPBX offers more of the most popular features and tools than Line2.

Line2 vs. VirtualPBX Best Pricing: VirtualPBX

In our pricing comparison of Line2 vs. VirtualPBX, VirtualPBX's pricing starts at $9/month and is more affordable compared to Line2's starting cost of $13.75/month.

Line2 vs. VirtualPBX Best Usability: VirtualPBX

Our comparison of Line2 vs. VirtualPBX shows that VirtualPBX scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. Line2 scores higher in meets requirements, but VirtualPBX has the best scores overall for system usability.

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