In our comparison of GoToConnect vs. VirtualPBX, VirtualPBX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
I have worked with VirtualPBX for approx. 10 years. I initially got perplexed being new to such a type of service but thanks to the customer service, I was able to pick up quickly.
Excellent customer service, numerous features available
Quite perplexing initially to get things ported
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
Port in Toll free number to present system.
Simpler to use, helpful customer service.
Somewhat perplexing
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
I have worked with VirtualPBX for approx. 10 years. I initially got perplexed being new to such a type of service but thanks to the customer service, I was able to pick up quickly.
Excellent customer service, numerous features available
Quite perplexing initially to get things ported
Port in Toll free number to present system.
Simpler to use, helpful customer service.
Somewhat perplexing
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In our rating and review comparison of GoToConnect vs. VirtualPBX, VirtualPBX has 17 user reviews and GoToConnect has 36. The average star rating for VirtualPBX is 4.94 while GoToConnect has an average rating of 4.44. VirtualPBX has more positive reviews than GoToConnect. Comparing GoToConnect vs. VirtualPBX reviews, VirtualPBX has stronger overall reviews.
GoToConnect vs. VirtualPBX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Language & Speech, Conferencing Capabilities, Drag-and-Drop Builders/Designers, Supported Channels, Collaboration Tools, Customizable Items, Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, After-Sales Service, Limits. In our feature comparison of GoToConnect vs. VirtualPBX, VirtualPBX offers more of the most popular features and tools than GoToConnect.
In our pricing comparison of GoToConnect vs. VirtualPBX, VirtualPBX's pricing starts at $9/month and is more affordable compared to GoToConnect's starting cost of $27/month.
Our comparison of GoToConnect vs. VirtualPBX shows that VirtualPBX scores higher in usability for ease of use, meets requirements, setup & support, quality of support. GoToConnect scores higher in learning curve, ease of admin, but VirtualPBX has the best scores overall for system usability.
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