Faronics vs. NinjaOne: Which is Best? - Wheelhouse

Faronics vs. NinjaOne: Which is Best?

Faronics vs. NinjaOne Best Overall: NinjaOne

In our comparison of Faronics vs. NinjaOne, NinjaOne is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Faronics Quick Info
WH Score:
7.9
Pricing Score:
7.1
Feature Score:
7.5
Usability Score:
7.1
Company Size:Small Business, Mid Market
Platforms:
NinjaOne Quick Info
WH Score:
9.3
Pricing Score:
8.2
Feature Score:
9.0
Usability Score:
8.6
Company Size:All Sizes
Platforms:

Pricing

Faronics Pricing
Price Range
Contact Us

* Vendor does not share prices.

NinjaOne Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Faronics Features
  • IT Service Management (ITSM)
  • Knowledge Base
  • SLA Management
  • Remote Monitoring & Management (RMM)
  • Update/Patch Management
  • Administrator Management
  • Agent Console
  • Centralized Console
  • Device Sync
  • User Provisioning/Deprovisioning
  • Role Based Access Control (RBAC)
  • Multi-Factor Authentication (MFA)
  • App-Based Authentication
  • PIN-Based Access
  • Clientless Access
NinjaOne Features
  • IT Service Management (ITSM)
  • Knowledge Base
  • SLA Management
  • Remote Monitoring & Management (RMM)
  • Update/Patch Management
  • Administrator Management
  • Agent Console
  • Centralized Console
  • Device Sync
  • User Provisioning/Deprovisioning
  • Role Based Access Control (RBAC)
  • Multi-Factor Authentication (MFA)
  • App-Based Authentication
  • PIN-Based Access
  • Clientless Access

Pros & Cons

Faronics Pros & Cons
Pros
    Cons
      NinjaOne Pros & Cons
      Pros
      • None.
      Cons
      • No spanish inclusion.

      Reviews

      Faronics Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      NinjaOne Reviews
      Top Favorable Review
      P
      Phyllis
      Reviewed on Jul 2, 2021

      I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.

      None

      Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,

      the Sydney office is not responding to phone calls, SMS verification is not working.

      Top Critical Review
      C
      Carolyn
      Reviewed on Jul 2, 2021

      With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.

      Single panel, health status control and antivirus protection

      No spanish inclusion

      Alternatives

      Faronics Alternatives
      NinjaOne Alternatives
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      Faronics vs. NinjaOne: Detailed Comparison

      Faronics vs. NinjaOne Top Ratings & Reviews: NinjaOne

      In our rating and review comparison of Faronics vs. NinjaOne, NinjaOne has 35 user reviews and Faronics has 0. The average star rating for NinjaOne is 4.62 while Faronics has an average rating of 0.0. NinjaOne has more positive reviews than Faronics. Comparing Faronics vs. NinjaOne reviews, NinjaOne has stronger overall reviews.

      Faronics vs. NinjaOne Best Features & Functionality: NinjaOne

      Faronics vs. NinjaOne both offer a strong set of features and functionality including Systems/Administrative, Identity and Access Management (IAM), Remote Support Features, Workflow Automation, Reporting & Analytics, Recording , Help Desk Features, Cybersecurity Features, Network Management, Device Management, Conferencing Capabilities, File Management, Collaboration Tools, Appointments/Scheduling, Third-Party Integrations, Integration Options, After-Sales Service, Cybersecurity Protection Types, Chat/IM Management. In our feature comparison of Faronics vs. NinjaOne, NinjaOne offers more of the most popular features and tools than Faronics.

      Faronics vs. NinjaOne Best Pricing: NinjaOne

      In our pricing comparison of Faronics vs. NinjaOne, NinjaOne's pricing starts at N/A/month and is more affordable compared to NinjaOne's starting cost of N/A/month.

      Faronics vs. NinjaOne Best Usability: NinjaOne

      Our comparison of Faronics vs. NinjaOne shows that NinjaOne scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Faronics scores higher in , but NinjaOne has the best scores overall for system usability.

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