Crexendo vs. Zultys: Which is Best? - Wheelhouse

Crexendo vs. Zultys: Which is Best?

Crexendo vs. Zultys Best Overall: Crexendo

In our comparison of Crexendo vs. Zultys, Crexendo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Crexendo Quick Info
WH Score:
9.2
Pricing Score:
8.3
Feature Score:
8.4
Usability Score:
8.5
Company Size:All Sizes
Platforms:
Zultys Quick Info
WH Score:
7.4
Pricing Score:
6.7
Feature Score:
6.9
Usability Score:
6.8
Company Size:All Sizes
Platforms:

Pricing

Crexendo Pricing
Price Range
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* Vendor does not share prices.

Zultys Pricing
Price Range
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* Vendor does not share prices.

Features

Crexendo Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
Zultys Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute

Pros & Cons

Crexendo Pros & Cons
Pros
  • I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities
  • This comprehensive solution offers convenience and versatility for communication.
Cons
  • Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.
Zultys Pros & Cons
Pros
  • The system's ease of use and intuitive navigation greatly facilitate reaching out to individuals and receiving prompt responses
  • .
Cons
  • The only minor inconvenience is that it currently requires a Windows application for administration
  • .

Reviews

Crexendo Reviews
Top Favorable Review
M
Maria
Reviewed on Jul 2, 2021

I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.

I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.

If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.

Top Critical Review
G
Gary
Reviewed on Jul 2, 2021

This product enables me to maintain mobility in my business operations and effectively manage my staff.

I appreciate Carol's exceptional attention to detail and her commitment to customer service. The service itself is user-friendly and straightforward to navigate.

Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.

Zultys Reviews
Top Favorable Review
B
Barbara
Reviewed on Jul 2, 2021

This has reduced the necessity for travel or phone calls while making it simpler to respond promptly to messages.

The system's ease of use and intuitive navigation greatly facilitate reaching out to individuals and receiving prompt responses.

One drawback is that the system tends to operate slowly or encounter issues when used over a VPN. It sometimes hangs or fails to update status properly under these circumstances.

Top Critical Review
M
Martha
Reviewed on Jul 2, 2021

I recommend either partnering with a trustworthy reseller for implementation and support or exploring the Zultys hosted and supported product, depending on your organization's needs.

The flexibility to implement this system as an appliance, virtual machine, or cloud-hosted solution is excellent. You can even combine these options for enhanced availability and multi-location support.

The only minor inconvenience is that it currently requires a Windows application for administration.

Alternatives

Crexendo Alternatives
Zultys Alternatives
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Crexendo vs. Zultys: Detailed Comparison

Crexendo vs. Zultys Top Ratings & Reviews: Crexendo

In our rating and review comparison of Crexendo vs. Zultys, Crexendo has 122 user reviews and Zultys has 6. The average star rating for Crexendo is 4.86 while Zultys has an average rating of 3.5. Crexendo has more positive reviews than Zultys. Comparing Crexendo vs. Zultys reviews, Crexendo has stronger overall reviews.

Crexendo vs. Zultys Best Features & Functionality: Crexendo

Crexendo vs. Zultys both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Contact Management, Appointments/Scheduling, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Crexendo vs. Zultys, Crexendo offers more of the most popular features and tools than Zultys.

Crexendo vs. Zultys Best Pricing: Zultys

In our pricing comparison of Crexendo vs. Zultys, Zultys's pricing starts at N/A/month and is more affordable compared to Zultys's starting cost of N/A/month.

Crexendo vs. Zultys Best Usability: Crexendo

Our comparison of Crexendo vs. Zultys shows that Crexendo scores higher in usability for ease of use, learning curve, setup & support, ease of admin. Zultys scores higher in meets requirements, quality of support, but Crexendo has the best scores overall for system usability.

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