In our comparison of ConnectWise Automate vs. NinjaOne, NinjaOne is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
N/A
I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.
None
Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,
the Sydney office is not responding to phone calls, SMS verification is not working.
N/A
With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.
Single panel, health status control and antivirus protection
No spanish inclusion
N/A
N/A
I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.
None
Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,
the Sydney office is not responding to phone calls, SMS verification is not working.
With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.
Single panel, health status control and antivirus protection
No spanish inclusion
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In our rating and review comparison of ConnectWise Automate vs. NinjaOne, NinjaOne has 35 user reviews and ConnectWise Automate has 0. The average star rating for NinjaOne is 4.62 while ConnectWise Automate has an average rating of 0.0. NinjaOne has more positive reviews than ConnectWise Automate. Comparing ConnectWise Automate vs. NinjaOne reviews, NinjaOne has stronger overall reviews.
ConnectWise Automate vs. NinjaOne both offer a strong set of features and functionality including Systems/Administrative, Identity and Access Management (IAM), Remote Support Features, Workflow Automation, Reporting & Analytics, Recording , Cybersecurity Features, Help Desk Features, Network Management, Device Management, Conferencing Capabilities, File Management, Collaboration Tools, Appointments/Scheduling, Third-Party Integrations, Integration Options, After-Sales Service, Cybersecurity Protection Types, Chat/IM Management. In our feature comparison of ConnectWise Automate vs. NinjaOne, NinjaOne offers more of the most popular features and tools than ConnectWise Automate.
In our pricing comparison of ConnectWise Automate vs. NinjaOne, NinjaOne's pricing starts at N/A/month and is more affordable compared to NinjaOne's starting cost of N/A/month.
Our comparison of ConnectWise Automate vs. NinjaOne shows that NinjaOne scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. ConnectWise Automate scores higher in , but NinjaOne has the best scores overall for system usability.
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