CloudTalk vs. Vonage: Which is Best? - Wheelhouse

CloudTalk vs. Vonage: Which is Best?

CloudTalk vs. Vonage Best Overall: Vonage

In our comparison of CloudTalk vs. Vonage, Vonage is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

CloudTalk Quick Info
WH Score:
7.9
Pricing Score:
7.7
Feature Score:
7.5
Usability Score:
7.1
Company Size:All Sizes
Platforms:
Vonage Quick Info
WH Score:
9.0
Pricing Score:
8.3
Feature Score:
8.5
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

CloudTalk Pricing
Starter
$25
per month
Essential
$30
per month
Expert
$50
per month
Custom
Contact Us
Vonage Pricing
Mobile
$14.99
per user / per month
Premium
$24.99
per user / per month
Advanced
$34.99
per user / per month

Features

CloudTalk Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • Toll-Free Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • Fax to Email
  • Caller ID
  • Call Waiting
  • Call Forwarding
Vonage Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • Toll-Free Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • Fax to Email
  • Caller ID
  • Call Waiting
  • Call Forwarding

Pros & Cons

CloudTalk Pros & Cons
Pros
    Cons
      Vonage Pros & Cons
      Pros
      • We’ve been using Vonage for 2 years are absolutely satisfied
      • The price and functionality are superb
      • An amazing, cost-effective, intuitive and efficient phone system.
      Cons
      • Poor call quality at times.

      Reviews

      CloudTalk Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Vonage Reviews
      Top Favorable Review
      C
      Courtney
      Reviewed on Jul 2, 2021

      Magnificent app, highly recommended.

      We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.

      No issues so far. We love it!

      Top Critical Review
      S
      Stacy
      Reviewed on Jul 2, 2021

      Regularly updates and has a nice layout.

      Poor call quality at times

      Alternatives

      CloudTalk Alternatives
      Vonage Alternatives
      Add to Compare

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      CloudTalk vs. Vonage: Detailed Comparison

      CloudTalk vs. Vonage Top Ratings & Reviews: Vonage

      In our rating and review comparison of CloudTalk vs. Vonage, Vonage has 71 user reviews and CloudTalk has 0. The average star rating for Vonage is 4.33 while CloudTalk has an average rating of 0.0. Vonage has more positive reviews than CloudTalk. Comparing CloudTalk vs. Vonage reviews, Vonage has stronger overall reviews.

      CloudTalk vs. Vonage Best Features & Functionality: Vonage

      CloudTalk vs. Vonage both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Chat/IM Management, Customer Management, Conferencing Capabilities, Language & Speech, Drag-and-Drop Builders/Designers, Supported Channels, Remote Support Features, Collaboration Tools, Customizable Items, Supported Devices/Hardware, Supported Technologies, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, After-Sales Service. In our feature comparison of CloudTalk vs. Vonage, Vonage offers more of the most popular features and tools than CloudTalk.

      CloudTalk vs. Vonage Best Pricing: CloudTalk

      In our pricing comparison of CloudTalk vs. Vonage, CloudTalk's pricing starts at $25/month and is more affordable compared to Vonage's starting cost of $14.99/month.

      CloudTalk vs. Vonage Best Usability: Vonage

      Our comparison of CloudTalk vs. Vonage shows that Vonage scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. CloudTalk scores higher in , but Vonage has the best scores overall for system usability.

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