Birdeye vs. Smaply: Which is Best? - Wheelhouse

Birdeye vs. Smaply: Which is Best?

Birdeye vs. Smaply Best Overall: Birdeye

In our comparison of Birdeye vs. Smaply, Birdeye is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Birdeye Quick Info
WH Score:
7.9
Pricing Score:
7.3
Feature Score:
7.5
Usability Score:
7.1
Company Size:All Sizes
Platforms:
Smaply Quick Info
WH Score:
7.9
Pricing Score:
7.4
Feature Score:
7.4
Usability Score:
7.1
Company Size:All Sizes
Platforms:

Pricing

Birdeye Pricing
Price Range
Contact Us

* Vendor does not share prices.

Smaply Pricing
Free
Free
per user / per year
Basic
$213.39
per user / per year
Pro
$320.62
per user / per year
Enterprise
Contact Us

Features

Birdeye Features
  • Personalized Recommendations
  • Deal Management
  • Brand Management
  • Social Media Management
  • Complaint/Feedback Management
  • Marketing Analytics
  • Social Analytics
  • Benchmarking
  • Performance Evaluations
  • Dashboard
  • CX Analytics
  • Sentiment Analysis
  • Lead and Opportunity Tracking
  • Engagement Analytics
  • Engagement Scoring
Smaply Features
  • Personalized Recommendations
  • Deal Management
  • Brand Management
  • Social Media Management
  • Complaint/Feedback Management
  • Marketing Analytics
  • Social Analytics
  • Benchmarking
  • Performance Evaluations
  • Dashboard
  • CX Analytics
  • Sentiment Analysis
  • Lead and Opportunity Tracking
  • Engagement Analytics
  • Engagement Scoring

Pros & Cons

Birdeye Pros & Cons
Pros
    Cons
      Smaply Pros & Cons
      Pros
        Cons

          Reviews

          Birdeye Reviews
          Top Favorable Review

          N/A

          Top Critical Review

          N/A

          Smaply Reviews
          Top Favorable Review

          N/A

          Top Critical Review

          N/A

          Alternatives

          Birdeye Alternatives
          Smaply Alternatives
          Add to Compare

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          Birdeye vs. Smaply: Detailed Comparison

          Birdeye vs. Smaply Top Ratings & Reviews: Smaply

          In our rating and review comparison of Birdeye vs. Smaply, Smaply has 0 user reviews and Birdeye has 0. The average star rating for Smaply is 0.0 while Birdeye has an average rating of 0.0. Smaply has more positive reviews than Birdeye. Comparing Birdeye vs. Smaply reviews, Smaply has stronger overall reviews.

          Birdeye vs. Smaply Best Features & Functionality: Birdeye

          Birdeye vs. Smaply both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Workflow Automation, Survey Management, Supported Technologies, Supported Channels, File Management, Third-Party Integrations, Zoho, Integration Options, Governance, Risk, & Compliance (GRC), Appointments/Scheduling, Systems/Administrative. In our feature comparison of Birdeye vs. Smaply, Birdeye offers more of the most popular features and tools than Smaply.

          Birdeye vs. Smaply Best Pricing: Smaply

          In our pricing comparison of Birdeye vs. Smaply, Smaply's pricing starts at Free/month and is more affordable compared to Smaply's starting cost of Free/month.

          Birdeye vs. Smaply Best Usability: Smaply

          Our comparison of Birdeye vs. Smaply shows that Smaply scores higher in usability for . Birdeye scores higher in , but Smaply has the best scores overall for system usability.

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