Alcatel-Lucent OmniPCX Office vs. Vonage: Which is Best?

Alcatel-Lucent OmniPCX Office vs. Vonage: Which is Best?

Alcatel-Lucent OmniPCX Office vs. Vonage Best Overall: Vonage

In our comparison of Alcatel-Lucent OmniPCX Office vs. Vonage, Vonage is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Alcatel-Lucent OmniPCX Office Quick Info
WH Score:
7.8
Pricing Score:
7.4
Feature Score:
7.6
Usability Score:
7.2
Company Size:All Sizes
Platforms:
Vonage Quick Info
WH Score:
9.0
Pricing Score:
8.3
Feature Score:
8.5
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Alcatel-Lucent OmniPCX Office Pricing
Price Range
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* Vendor does not share prices.

Vonage Pricing
Mobile
$14.99
per user / per month
Premium
$24.99
per user / per month
Advanced
$34.99
per user / per month

Features

Alcatel-Lucent OmniPCX Office Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
Vonage Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

Alcatel-Lucent OmniPCX Office Pros & Cons
Pros
  • I appreciate the stability of the product, as it operates without any downtime after being set up and running.
Cons
  • A drawback is that some parts of the product are not available locally and can only be obtained through partners.
Vonage Pros & Cons
Pros
  • We’ve been using Vonage for 2 years are absolutely satisfied
  • The price and functionality are superb
  • An amazing, cost-effective, intuitive and efficient phone system.
Cons
  • Poor call quality at times.

Reviews

Alcatel-Lucent OmniPCX Office Reviews
Top Favorable Review
B
Barbara
Reviewed on Jul 2, 2021

The product is being used for telephony services in our office, providing us with efficient communication solutions."

I appreciate the stability of the product, as it operates without any downtime after being set up and running.

A drawback is that some parts of the product are not available locally and can only be obtained through partners.

Top Critical Review
B
Barbara
Reviewed on Jul 2, 2021

The product is being used for telephony services in our office, providing us with efficient communication solutions."

I appreciate the stability of the product, as it operates without any downtime after being set up and running.

A drawback is that some parts of the product are not available locally and can only be obtained through partners.

Vonage Reviews
Top Favorable Review
C
Courtney
Reviewed on Jul 2, 2021

Magnificent app, highly recommended.

We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.

No issues so far. We love it!

Top Critical Review
S
Stacy
Reviewed on Jul 2, 2021

Regularly updates and has a nice layout.

Poor call quality at times

Alternatives

Alcatel-Lucent OmniPCX Office Alternatives
Vonage Alternatives
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Alcatel-Lucent OmniPCX Office vs. Vonage: Detailed Comparison

Alcatel-Lucent OmniPCX Office vs. Vonage Top Ratings & Reviews: Vonage

In our rating and review comparison of Alcatel-Lucent OmniPCX Office vs. Vonage, Vonage has 71 user reviews and Alcatel-Lucent OmniPCX Office has 2. The average star rating for Vonage is 4.33 while Alcatel-Lucent OmniPCX Office has an average rating of 3.5. Vonage has more positive reviews than Alcatel-Lucent OmniPCX Office. Comparing Alcatel-Lucent OmniPCX Office vs. Vonage reviews, Vonage has stronger overall reviews.

Alcatel-Lucent OmniPCX Office vs. Vonage Best Features & Functionality: Vonage

Alcatel-Lucent OmniPCX Office vs. Vonage both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Chat/IM Management, Customer Management, Conferencing Capabilities, Supported Channels, Remote Support Features, Collaboration Tools, Customizable Items, Supported Devices/Hardware, Supported Technologies, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, After-Sales Service. In our feature comparison of Alcatel-Lucent OmniPCX Office vs. Vonage, Vonage offers more of the most popular features and tools than Alcatel-Lucent OmniPCX Office.

Alcatel-Lucent OmniPCX Office vs. Vonage Best Pricing: Vonage

In our pricing comparison of Alcatel-Lucent OmniPCX Office vs. Vonage, Vonage's pricing starts at $14.99/month and is more affordable compared to Vonage's starting cost of $14.99/month.

Alcatel-Lucent OmniPCX Office vs. Vonage Best Usability: Vonage

Our comparison of Alcatel-Lucent OmniPCX Office vs. Vonage shows that Vonage scores higher in usability for ease of use, learning curve, setup & support, quality of support. Alcatel-Lucent OmniPCX Office scores higher in meets requirements, ease of admin, but Vonage has the best scores overall for system usability.

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