Alcatel-Lucent OmniPCX Office vs. VirtualPBX: Which is Best?

Alcatel-Lucent OmniPCX Office vs. VirtualPBX: Which is Best?

Alcatel-Lucent OmniPCX Office vs. VirtualPBX Best Overall: VirtualPBX

In our comparison of Alcatel-Lucent OmniPCX Office vs. VirtualPBX, VirtualPBX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Alcatel-Lucent OmniPCX Office Quick Info
WH Score:
7.8
Pricing Score:
7.4
Feature Score:
7.6
Usability Score:
7.2
Company Size:All Sizes
Platforms:
VirtualPBX Quick Info
WH Score:
8.9
Pricing Score:
8.3
Feature Score:
8.1
Usability Score:
8.6
Company Size:All Sizes
Platforms:

Pricing

Alcatel-Lucent OmniPCX Office Pricing
Price Range
Contact Us

* Vendor does not share prices.

VirtualPBX Pricing
Starter
$9
per user / per month
Pro
$17
per user / per month
Ultra
$28
per user / per month
Contact Center
Contact Us

Features

Alcatel-Lucent OmniPCX Office Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
VirtualPBX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

Alcatel-Lucent OmniPCX Office Pros & Cons
Pros
  • I appreciate the stability of the product, as it operates without any downtime after being set up and running.
Cons
  • A drawback is that some parts of the product are not available locally and can only be obtained through partners.
VirtualPBX Pros & Cons
Pros
  • Excellent customer service, numerous features available.
Cons
  • Somewhat perplexing.

Reviews

Alcatel-Lucent OmniPCX Office Reviews
Top Favorable Review
B
Barbara
Reviewed on Jul 2, 2021

The product is being used for telephony services in our office, providing us with efficient communication solutions."

I appreciate the stability of the product, as it operates without any downtime after being set up and running.

A drawback is that some parts of the product are not available locally and can only be obtained through partners.

Top Critical Review
B
Barbara
Reviewed on Jul 2, 2021

The product is being used for telephony services in our office, providing us with efficient communication solutions."

I appreciate the stability of the product, as it operates without any downtime after being set up and running.

A drawback is that some parts of the product are not available locally and can only be obtained through partners.

VirtualPBX Reviews
Top Favorable Review
O
Oleta
Reviewed on Jul 2, 2021

I have worked with VirtualPBX for approx. 10 years. I initially got perplexed being new to such a type of service but thanks to the customer service, I was able to pick up quickly.

Excellent customer service, numerous features available

Quite perplexing initially to get things ported

Top Critical Review
R
Roberto
Reviewed on Jul 2, 2021

Port in Toll free number to present system.

Simpler to use, helpful customer service.

Somewhat perplexing

Alternatives

Alcatel-Lucent OmniPCX Office Alternatives
VirtualPBX Alternatives
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Alcatel-Lucent OmniPCX Office vs. VirtualPBX: Detailed Comparison

Alcatel-Lucent OmniPCX Office vs. VirtualPBX Top Ratings & Reviews: VirtualPBX

In our rating and review comparison of Alcatel-Lucent OmniPCX Office vs. VirtualPBX, VirtualPBX has 17 user reviews and Alcatel-Lucent OmniPCX Office has 2. The average star rating for VirtualPBX is 4.94 while Alcatel-Lucent OmniPCX Office has an average rating of 3.5. VirtualPBX has more positive reviews than Alcatel-Lucent OmniPCX Office. Comparing Alcatel-Lucent OmniPCX Office vs. VirtualPBX reviews, VirtualPBX has stronger overall reviews.

Alcatel-Lucent OmniPCX Office vs. VirtualPBX Best Features & Functionality: VirtualPBX

Alcatel-Lucent OmniPCX Office vs. VirtualPBX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Supported Channels, Conferencing Capabilities, Collaboration Tools, Customizable Items, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, After-Sales Service, Limits. In our feature comparison of Alcatel-Lucent OmniPCX Office vs. VirtualPBX, VirtualPBX offers more of the most popular features and tools than Alcatel-Lucent OmniPCX Office.

Alcatel-Lucent OmniPCX Office vs. VirtualPBX Best Pricing: VirtualPBX

In our pricing comparison of Alcatel-Lucent OmniPCX Office vs. VirtualPBX, VirtualPBX's pricing starts at $9/month and is more affordable compared to VirtualPBX's starting cost of $9/month.

Alcatel-Lucent OmniPCX Office vs. VirtualPBX Best Usability: VirtualPBX

Our comparison of Alcatel-Lucent OmniPCX Office vs. VirtualPBX shows that VirtualPBX scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. Alcatel-Lucent OmniPCX Office scores higher in meets requirements, but VirtualPBX has the best scores overall for system usability.

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