Alcatel-Lucent OmniPCX Office vs. Crexendo: Which is Best?

Alcatel-Lucent OmniPCX Office vs. Crexendo: Which is Best?

Alcatel-Lucent OmniPCX Office vs. Crexendo Best Overall: Crexendo

In our comparison of Alcatel-Lucent OmniPCX Office vs. Crexendo, Crexendo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Alcatel-Lucent OmniPCX Office Quick Info
WH Score:
7.8
Pricing Score:
7.4
Feature Score:
7.6
Usability Score:
7.2
Company Size:All Sizes
Platforms:
Crexendo Quick Info
WH Score:
9.2
Pricing Score:
8.3
Feature Score:
8.4
Usability Score:
8.5
Company Size:All Sizes
Platforms:

Pricing

Alcatel-Lucent OmniPCX Office Pricing
Price Range
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* Vendor does not share prices.

Crexendo Pricing
Price Range
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* Vendor does not share prices.

Features

Alcatel-Lucent OmniPCX Office Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
Crexendo Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

Alcatel-Lucent OmniPCX Office Pros & Cons
Pros
  • I appreciate the stability of the product, as it operates without any downtime after being set up and running.
Cons
  • A drawback is that some parts of the product are not available locally and can only be obtained through partners.
Crexendo Pros & Cons
Pros
  • I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities
  • This comprehensive solution offers convenience and versatility for communication.
Cons
  • Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.

Reviews

Alcatel-Lucent OmniPCX Office Reviews
Top Favorable Review
B
Barbara
Reviewed on Jul 2, 2021

The product is being used for telephony services in our office, providing us with efficient communication solutions."

I appreciate the stability of the product, as it operates without any downtime after being set up and running.

A drawback is that some parts of the product are not available locally and can only be obtained through partners.

Top Critical Review
B
Barbara
Reviewed on Jul 2, 2021

The product is being used for telephony services in our office, providing us with efficient communication solutions."

I appreciate the stability of the product, as it operates without any downtime after being set up and running.

A drawback is that some parts of the product are not available locally and can only be obtained through partners.

Crexendo Reviews
Top Favorable Review
M
Maria
Reviewed on Jul 2, 2021

I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.

I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.

If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.

Top Critical Review
G
Gary
Reviewed on Jul 2, 2021

This product enables me to maintain mobility in my business operations and effectively manage my staff.

I appreciate Carol's exceptional attention to detail and her commitment to customer service. The service itself is user-friendly and straightforward to navigate.

Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.

Alternatives

Alcatel-Lucent OmniPCX Office Alternatives
Crexendo Alternatives
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Alcatel-Lucent OmniPCX Office vs. Crexendo: Detailed Comparison

Alcatel-Lucent OmniPCX Office vs. Crexendo Top Ratings & Reviews: Crexendo

In our rating and review comparison of Alcatel-Lucent OmniPCX Office vs. Crexendo, Crexendo has 122 user reviews and Alcatel-Lucent OmniPCX Office has 2. The average star rating for Crexendo is 4.86 while Alcatel-Lucent OmniPCX Office has an average rating of 3.5. Crexendo has more positive reviews than Alcatel-Lucent OmniPCX Office. Comparing Alcatel-Lucent OmniPCX Office vs. Crexendo reviews, Crexendo has stronger overall reviews.

Alcatel-Lucent OmniPCX Office vs. Crexendo Best Features & Functionality: Crexendo

Alcatel-Lucent OmniPCX Office vs. Crexendo both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Contact Management, Appointments/Scheduling, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Alcatel-Lucent OmniPCX Office vs. Crexendo, Crexendo offers more of the most popular features and tools than Alcatel-Lucent OmniPCX Office.

Alcatel-Lucent OmniPCX Office vs. Crexendo Best Pricing: Crexendo

In our pricing comparison of Alcatel-Lucent OmniPCX Office vs. Crexendo, Crexendo's pricing starts at N/A/month and is more affordable compared to Crexendo's starting cost of N/A/month.

Alcatel-Lucent OmniPCX Office vs. Crexendo Best Usability: Crexendo

Our comparison of Alcatel-Lucent OmniPCX Office vs. Crexendo shows that Crexendo scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. Alcatel-Lucent OmniPCX Office scores higher in meets requirements, but Crexendo has the best scores overall for system usability.

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