8x8 X Series vs. Zultys: Which is Best? - Wheelhouse

8x8 X Series vs. Zultys: Which is Best?

8x8 X Series vs. Zultys Best Overall: 8x8 X Series

In our comparison of 8x8 X Series vs. Zultys, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

8x8 X Series Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Zultys Quick Info
WH Score:
7.4
Pricing Score:
6.7
Feature Score:
6.9
Usability Score:
6.8
Company Size:All Sizes
Platforms:

Pricing

8x8 X Series Pricing
X2
$24
per user / per month
X4
$44
per user / per month
Zultys Pricing
Price Range
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* Vendor does not share prices.

Features

8x8 X Series Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
Zultys Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial

Pros & Cons

8x8 X Series Pros & Cons
Pros
  • I can receive business calls to my business number on my personal cell phone with the help of the IOS application
  • Thus allows me to leave my desk more frequently.
Cons
  • Terrible sound quality-too much noise in the background, the system crashes often, etc.
Zultys Pros & Cons
Pros
  • The system's ease of use and intuitive navigation greatly facilitate reaching out to individuals and receiving prompt responses
  • .
Cons
  • The only minor inconvenience is that it currently requires a Windows application for administration
  • .

Reviews

8x8 X Series Reviews
Top Favorable Review
P
Paul
Reviewed on Jul 2, 2021

But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.

I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.

The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.

Top Critical Review
P
Patricia
Reviewed on Jul 2, 2021

This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.

Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.

Terrible sound quality-too much noise in the background, the system crashes often, etc.

Zultys Reviews
Top Favorable Review
B
Barbara
Reviewed on Jul 2, 2021

This has reduced the necessity for travel or phone calls while making it simpler to respond promptly to messages.

The system's ease of use and intuitive navigation greatly facilitate reaching out to individuals and receiving prompt responses.

One drawback is that the system tends to operate slowly or encounter issues when used over a VPN. It sometimes hangs or fails to update status properly under these circumstances.

Top Critical Review
M
Martha
Reviewed on Jul 2, 2021

I recommend either partnering with a trustworthy reseller for implementation and support or exploring the Zultys hosted and supported product, depending on your organization's needs.

The flexibility to implement this system as an appliance, virtual machine, or cloud-hosted solution is excellent. You can even combine these options for enhanced availability and multi-location support.

The only minor inconvenience is that it currently requires a Windows application for administration.

Alternatives

8x8 X Series Alternatives
Zultys Alternatives
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8x8 X Series vs. Zultys: Detailed Comparison

8x8 X Series vs. Zultys Top Ratings & Reviews: 8x8 X Series

In our rating and review comparison of 8x8 X Series vs. Zultys, 8x8 X Series has 75 user reviews and Zultys has 6. The average star rating for 8x8 X Series is 3.72 while Zultys has an average rating of 3.5. 8x8 X Series has more positive reviews than Zultys. Comparing 8x8 X Series vs. Zultys reviews, 8x8 X Series has stronger overall reviews.

8x8 X Series vs. Zultys Best Features & Functionality: 8x8 X Series

8x8 X Series vs. Zultys both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Supported Technologies, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service. In our feature comparison of 8x8 X Series vs. Zultys, 8x8 X Series offers more of the most popular features and tools than Zultys.

8x8 X Series vs. Zultys Best Pricing: Zultys

In our pricing comparison of 8x8 X Series vs. Zultys, Zultys's pricing starts at N/A/month and is more affordable compared to Zultys's starting cost of N/A/month.

8x8 X Series vs. Zultys Best Usability: 8x8 X Series

Our comparison of 8x8 X Series vs. Zultys shows that 8x8 X Series scores higher in usability for ease of use, learning curve, setup & support. Zultys scores higher in meets requirements, quality of support, ease of admin, but 8x8 X Series has the best scores overall for system usability.

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