In our comparison of 8x8 X Series vs. VirtualPBX, VirtualPBX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
I have worked with VirtualPBX for approx. 10 years. I initially got perplexed being new to such a type of service but thanks to the customer service, I was able to pick up quickly.
Excellent customer service, numerous features available
Quite perplexing initially to get things ported
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
Port in Toll free number to present system.
Simpler to use, helpful customer service.
Somewhat perplexing
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
I have worked with VirtualPBX for approx. 10 years. I initially got perplexed being new to such a type of service but thanks to the customer service, I was able to pick up quickly.
Excellent customer service, numerous features available
Quite perplexing initially to get things ported
Port in Toll free number to present system.
Simpler to use, helpful customer service.
Somewhat perplexing
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In our rating and review comparison of 8x8 X Series vs. VirtualPBX, VirtualPBX has 17 user reviews and 8x8 X Series has 75. The average star rating for VirtualPBX is 4.94 while 8x8 X Series has an average rating of 3.72. VirtualPBX has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. VirtualPBX reviews, VirtualPBX has stronger overall reviews.
8x8 X Series vs. VirtualPBX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Conferencing Capabilities, Supported Channels, Collaboration Tools, Customizable Items, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, After-Sales Service, Limits. In our feature comparison of 8x8 X Series vs. VirtualPBX, VirtualPBX offers more of the most popular features and tools than 8x8 X Series.
In our pricing comparison of 8x8 X Series vs. VirtualPBX, VirtualPBX's pricing starts at $9/month and is more affordable compared to 8x8 X Series's starting cost of $24/month.
Our comparison of 8x8 X Series vs. VirtualPBX shows that VirtualPBX scores higher in usability for quality of support, ease of admin. 8x8 X Series scores higher in ease of use, meets requirements, learning curve, setup & support, but VirtualPBX has the best scores overall for system usability.
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