In our comparison of 8x8 X Series vs. OnSIP, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
The product enables remote work, which is particularly beneficial for individuals with frequent travel obligations.Exploring alternative solutions may be worthwhile for those seeking a more reliable and professional communication tool.
The mobile accessibility of this product is highly convenient.
An essential drawback is the necessity to connect to WiFi for the mobile feature to function. Also, there are persistent sound issues, with interruptions during client interactions, which negatively impacts professionalism.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
The experience with onSIP was fantastic. The support team was approachable and greatly helpful when we contacted them asking for assistance.
Exceptional support.
Their web app was once a poor reflection of the quality of their physical offering.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
The product enables remote work, which is particularly beneficial for individuals with frequent travel obligations.Exploring alternative solutions may be worthwhile for those seeking a more reliable and professional communication tool.
The mobile accessibility of this product is highly convenient.
An essential drawback is the necessity to connect to WiFi for the mobile feature to function. Also, there are persistent sound issues, with interruptions during client interactions, which negatively impacts professionalism.
The experience with onSIP was fantastic. The support team was approachable and greatly helpful when we contacted them asking for assistance.
Exceptional support.
Their web app was once a poor reflection of the quality of their physical offering.
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In our rating and review comparison of 8x8 X Series vs. OnSIP, OnSIP has 9 user reviews and 8x8 X Series has 75. The average star rating for OnSIP is 4 while 8x8 X Series has an average rating of 3.72. OnSIP has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. OnSIP reviews, OnSIP has stronger overall reviews.
8x8 X Series vs. OnSIP both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Supported Technologies, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service. In our feature comparison of 8x8 X Series vs. OnSIP, 8x8 X Series offers more of the most popular features and tools than OnSIP.
In our pricing comparison of 8x8 X Series vs. OnSIP, OnSIP's pricing starts at N/A/month and is more affordable compared to OnSIP's starting cost of N/A/month.
Our comparison of 8x8 X Series vs. OnSIP shows that 8x8 X Series scores higher in usability for ease of use, meets requirements, learning curve, setup & support, ease of admin. OnSIP scores higher in quality of support, but 8x8 X Series has the best scores overall for system usability.
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