In our comparison of 8x8 X Series vs. Dialpad, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This all-in-one program is reliable, expert, and easy to use. Regardless of your level of technical proficiency, it can assist you with any task, so I heartily suggest it to everyone. It is an excellent tool for both personal and business use.
Simple to use, feature rich and efficient
None
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
Dialpad Talk is a Voice Intelligence (VI) calling tool that facilitates conversation tracking and understanding of various accents. The user interface for Android users is the only thing I would like to see enhanced.
Voice inetlligence and accurate
Android UI is bad
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
This all-in-one program is reliable, expert, and easy to use. Regardless of your level of technical proficiency, it can assist you with any task, so I heartily suggest it to everyone. It is an excellent tool for both personal and business use.
Simple to use, feature rich and efficient
None
Dialpad Talk is a Voice Intelligence (VI) calling tool that facilitates conversation tracking and understanding of various accents. The user interface for Android users is the only thing I would like to see enhanced.
Voice inetlligence and accurate
Android UI is bad
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In our rating and review comparison of 8x8 X Series vs. Dialpad, Dialpad has 13 user reviews and 8x8 X Series has 75. The average star rating for Dialpad is 3.84 while 8x8 X Series has an average rating of 3.72. Dialpad has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. Dialpad reviews, Dialpad has stronger overall reviews.
8x8 X Series vs. Dialpad both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Language & Speech, Drag-and-Drop Builders/Designers, Supported Channels, Enhancements & Personalization, Collaboration Tools, Supported Technologies, File Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service. In our feature comparison of 8x8 X Series vs. Dialpad, 8x8 X Series offers more of the most popular features and tools than Dialpad.
In our pricing comparison of 8x8 X Series vs. Dialpad, Dialpad's pricing starts at $15/month and is more affordable compared to 8x8 X Series's starting cost of $24/month.
Our comparison of 8x8 X Series vs. Dialpad shows that 8x8 X Series scores higher in usability for ease of use, learning curve, setup & support, quality of support. Dialpad scores higher in meets requirements, ease of admin, but 8x8 X Series has the best scores overall for system usability.
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