8x8 X Series vs. BroadVoice Cloud PBX: Which is Best?

8x8 X Series vs. BroadVoice Cloud PBX: Which is Best?

8x8 X Series vs. BroadVoice Cloud PBX Best Overall: 8x8 X Series

In our comparison of 8x8 X Series vs. BroadVoice Cloud PBX, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

8x8 X Series Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:
BroadVoice Cloud PBX Quick Info
WH Score:
8.1
Pricing Score:
7.8
Feature Score:
7.5
Usability Score:
7.8
Company Size:All Sizes
Platforms:

Pricing

8x8 X Series Pricing
X2
$24
per user / per month
X4
$44
per user / per month
BroadVoice Cloud PBX Pricing
Metered
$10
per user / per month
Standard
$18
per user / per month
Pro
$23
per user / per month

Features

8x8 X Series Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
BroadVoice Cloud PBX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial

Pros & Cons

8x8 X Series Pros & Cons
Pros
  • I can receive business calls to my business number on my personal cell phone with the help of the IOS application
  • Thus allows me to leave my desk more frequently.
Cons
  • Terrible sound quality-too much noise in the background, the system crashes often, etc.
BroadVoice Cloud PBX Pros & Cons
Pros
    Cons
    • They took all my money without letting me to withdraw.

    Reviews

    8x8 X Series Reviews
    Top Favorable Review
    P
    Paul
    Reviewed on Jul 2, 2021

    But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.

    I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.

    The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.

    Top Critical Review
    P
    Patricia
    Reviewed on Jul 2, 2021

    This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.

    Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.

    Terrible sound quality-too much noise in the background, the system crashes often, etc.

    BroadVoice Cloud PBX Reviews
    Top Favorable Review
    J
    James
    Reviewed on Jul 2, 2021

    I never met such a nice person as was on Broadvoice customer support center has. It was wonderful talking to her. She was patient, friendly and very very cooperative. I just recorded one query of mine and she came with resolution within a wink of an eye. I will receive two guest phones and one purchased phone in a few days, a tech will call me upon arrival. That's easy it is. I hope their service will be the same in the coming years as it is the biggest reason for their growth.

    Top Critical Review
    A
    Ahli Saeed
    Reviewed on Jul 2, 2021

    I lost my investment capital and profits trading online, they wouldn’t process my withdrawal request . All efforts to reach out to their customer support desk had declined, I found it very hard to move on. God so kind I followed a broadcast that teaches on how scammed victims can recover their fund through the help of Mrs. Roberts Lee a recovery specialist, I contacted Her email provided for consultation, I got feedback after some hours and I was asked to provide all legal details concerning my investment, I did exactly what they instructed me to do without delay, to my greatest surprise I was able to recover my money back including my profit which my capital generated. I said I will not hold this to myself but share it to the public so that all scammed victims can get their funds back. Contact their mail

    Email ( robertslee_618 @gmail.com)

    Call/WhatsApp"" +1 8 5 6 5 4 9 7 4 69

    There are no good review about this company anywhere

    They took all my money without letting me to withdraw

    Alternatives

    8x8 X Series Alternatives
    BroadVoice Cloud PBX Alternatives
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    8x8 X Series vs. BroadVoice Cloud PBX: Detailed Comparison

    8x8 X Series vs. BroadVoice Cloud PBX Top Ratings & Reviews: BroadVoice Cloud PBX

    In our rating and review comparison of 8x8 X Series vs. BroadVoice Cloud PBX, BroadVoice Cloud PBX has 20 user reviews and 8x8 X Series has 75. The average star rating for BroadVoice Cloud PBX is 4.55 while 8x8 X Series has an average rating of 3.72. BroadVoice Cloud PBX has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. BroadVoice Cloud PBX reviews, BroadVoice Cloud PBX has stronger overall reviews.

    8x8 X Series vs. BroadVoice Cloud PBX Best Features & Functionality: 8x8 X Series

    8x8 X Series vs. BroadVoice Cloud PBX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Supported Technologies, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service. In our feature comparison of 8x8 X Series vs. BroadVoice Cloud PBX, 8x8 X Series offers more of the most popular features and tools than BroadVoice Cloud PBX.

    8x8 X Series vs. BroadVoice Cloud PBX Best Pricing: BroadVoice Cloud PBX

    In our pricing comparison of 8x8 X Series vs. BroadVoice Cloud PBX, BroadVoice Cloud PBX's pricing starts at $10/month and is more affordable compared to 8x8 X Series's starting cost of $24/month.

    8x8 X Series vs. BroadVoice Cloud PBX Best Usability: 8x8 X Series

    Our comparison of 8x8 X Series vs. BroadVoice Cloud PBX shows that 8x8 X Series scores higher in usability for learning curve, setup & support. BroadVoice Cloud PBX scores higher in ease of use, meets requirements, quality of support, ease of admin, but 8x8 X Series has the best scores overall for system usability.

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