In our comparison of 8x8 X Series vs. Allworx, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
It was initially difficult to begin using this software and to keep the availability of reps in queues shutting the server required some customization
Installing it is simple, it is inexpensive, and every department can have disparate setups on their phones as settings are customizable.
The calls that this system can handle are minimal. You require another phone server if you want more than 10 queues since that’s the maximum number of queues.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
Great features and gets the job done
Very helpful, collaborative, has plenty of diverse features and function that make communication in a business environment easy and effectual, has a desktop app that lets you see on the screen of the computer incoming and outgoing calls and the availability of other persons in your network. Tracing your employee’s calls is equally possible using Allworx.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
It was initially difficult to begin using this software and to keep the availability of reps in queues shutting the server required some customization
Installing it is simple, it is inexpensive, and every department can have disparate setups on their phones as settings are customizable.
The calls that this system can handle are minimal. You require another phone server if you want more than 10 queues since that’s the maximum number of queues.
Great features and gets the job done
Very helpful, collaborative, has plenty of diverse features and function that make communication in a business environment easy and effectual, has a desktop app that lets you see on the screen of the computer incoming and outgoing calls and the availability of other persons in your network. Tracing your employee’s calls is equally possible using Allworx.
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In our rating and review comparison of 8x8 X Series vs. Allworx, Allworx has 6 user reviews and 8x8 X Series has 75. The average star rating for Allworx is 4.16 while 8x8 X Series has an average rating of 3.72. Allworx has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. Allworx reviews, Allworx has stronger overall reviews.
8x8 X Series vs. Allworx both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Supported Technologies, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service. In our feature comparison of 8x8 X Series vs. Allworx, 8x8 X Series offers more of the most popular features and tools than Allworx.
In our pricing comparison of 8x8 X Series vs. Allworx, Allworx's pricing starts at N/A/month and is more affordable compared to Allworx's starting cost of N/A/month.
Our comparison of 8x8 X Series vs. Allworx shows that 8x8 X Series scores higher in usability for ease of use, meets requirements, learning curve, setup & support. Allworx scores higher in quality of support, ease of admin, but 8x8 X Series has the best scores overall for system usability.
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