Hotel Phone Systems

What are the Best Hotel Phone Systems?

Hotel phone systems are essential to the hospitality industry, ensuring seamless communication and guest satisfaction. These systems are designed to meet the specific needs of hotels, catering to guests and staff, and they have evolved to encompass an array of advanced features.

One of the primary functions of hotel phone systems is to provide guests with easy access to essential services. Guests can request room service, housekeeping, or concierge assistance from in-room telephones, creating a more convenient and enjoyable stay. Additionally, guests can make local and international calls directly from their rooms, often with competitive rates.

For hotel staff, these systems streamline operations. Features like call forwarding, wake-up calls, and voicemail help manage guest requests and promptly meet their needs. Internal communication tools, such as intercom functions, help staff coordinate efficiently, enhancing overall service quality.

Modern hotel phone systems often integrate with property management systems, enhancing check-in and check-out processes and facilitating billing. Furthermore, they may offer advanced features like call analytics and reporting, enabling management to monitor and improve customer service.

Hotel phone systems have evolved to include VoIP technology, allowing for greater flexibility and cost-efficiency. This is a testament to their adaptability, ensuring that hotels can continue to meet the communication needs of their guests while enhancing overall operational efficiency.


Top Hotel Phone Systems

RingEX / Vonage / 8x8 X Series / GoToConnect / Avaya UCaaS / Ooma Enterprise / 3CX / Nextiva / Dialpad

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Starting Price:$20 per user / per month
RingEX is a leading provider of unified communications solutions that goes beyond basic voice capabilities. Offering omnichannel support that includes messaging and video, RingEX packs a powerful set of tools into one centralized platform.
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Starting Price:$14.99 per user / per month
Vonage Business Communications unifies calling, messaging, video, and an ecosystem of 3rd party integrations.  By adopting a full suite of communication tools with 50+ enterprise-grade calling features from a single provider, a business will benefit from all-in-one voice, messaging, video, and ...
WH Score
8x8 X Series
Starting Price:$24 per user / per month
8x8, Inc. is a unified communications service provider and collaboration (UCC) cloud for small and medium enterprises (SMEs), mid-market businesses and distributed enterprises. The company offers a wide range of UCC cloud services for desktop and mobile devices, including extended business phon...
WH Score
Starting Price:$27 per user / per month
We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences. It’s easy to deploy and manage with a...
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Avaya UCaaS
Starting Price:N/A
With a bedrock of experience and the continuously trained expertise of system specialists, Avaya develops optimum, tailor-made and cutting-edge communication solutions to support and optimize business processes for industries of all kinds. 
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Ooma Enterprise
Starting Price:$19.99 per user / per month
Ooma Enterprise is a leading provider of innovative and feature-rich phone systems software designed to meet the unique communication needs of businesses. With a focus on flexibility, scalability, and cost-effectiveness, Ooma Enterprise empowers organizations to streamline their communication proces...
WH Score
Starting Price:$0 per user / per year
3CX is an open standard IP PBX offering any business size or industry complete Unified Communications, out of the box. With 3CX, employees can work efficiently from anywhere: video conferencing, live chat, mobile apps, and advanced contact center features are all included at a fraction of the usual ...
WH Score
Starting Price:$17.95 per user / per month
Nextiva is a cloud-based VoIP (Voice over Internet Protocol) software for businesses of all sizes. The Nextiva platform offers advanced communication and collaboration tools, such as voice and video calls, messaging and conferencing. With Nextiva, businesses can easily communicate and collaborate wi...
WH Score
Starting Price:$15 per user / per month
Dialpad offers innovative, cloud-based phone system tools for companies who want agile, mobile communication options for internal collaboration, customer contact interactions, video meetings with clients. Using the Dialpad phone system gives your company advanced phone system solutions that are feat...
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