Top OfficeSuite UC® Features

OfficeSuite UC® ensures seamless communication and collaboration across various platforms and devices. Let's organize the key features more systematically:

Intra-Tenant Calling

• Allows users to make calls within their organization without additional charges.
• Facilitates quick and efficient communication between team members and departments.

Simultaneous Call Capacity (SCC)

• Enables the handling of multiple calls concurrently, even during peak hours.
• This is particularly beneficial for businesses managing a high volume of calls.

Online Customer Portal

• Provides users with convenient access to communication settings and preferences.
• Empowers users to customize call routing, voicemail settings, and other features.

Call Twinning and VoIP Twinning

• Allows users to link their desk phone with mobile devices or other platforms.
• Enables answering or making calls from any device, ensuring uninterrupted communication.

Extension Call Recording and Extension Monitoring

• Offers the ability to record and monitor calls for quality assurance and training purposes.
• It is particularly useful for businesses requiring compliance with regulations or detailed call analysis.

OfficeSuite UC® presents an extensive range of features tailored to diverse communication needs within businesses. Collectively, these features contribute to heightened productivity, facilitate seamless collaboration, and ensure efficient call management.