Verizon VoIP
Verizon VoIP
0 reviews
WH Score
7.9

Top Verizon VoIP Features

What are the Best Verizon VoIP Features?

With over 40 call management and administration features included, some key features of Verizon VoIP Business Digital Voice include:

  • Unlimited local calling,
  • Call forwarding,
  • Call history,
  • Auto attendant,
  • Ring/hunt groups,
  • Call barge/listen-in,
  • Busy lamp fields,
  • Google Chrome dialer,
  • Visual voicemail.

An administrator portal and feature access codes further empower users to customize which features they would like to enable/disable, thereby making Verizon VoIP a self-service solution that's ideal for smaller businesses.


Phone System Features

  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging

Call Management & Administration

  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Screening
  • Call Queue
  • Call Barge
  • Call Flip
  • Click-to-Call
  • Voicemail
  • Emergency Calling
  • Automatic Call Distribution (ACD)
  • Busy Lamp Field (BLF)
  • Shared Lines
  • Ring Groups
  • IVR
  • Auto Attendant
  • Find Me/Follow Me
  • Announcements
  • Speed Dialing
  • Number Porting
  • Number Black/White List
  • Music on Hold

Call Routing Types

  • Skills-Based Routing
  • Event-Driven Routing
  • Data-Driven Routing
  • Queue-Based Routing
  • Team-Based Routing
  • Location-Based Routing
  • Time of Day Routing
  • Omnichannel Routing

Reporting & Analytics

  • Call Log Reports
  • Call Analytics
  • Call Monitoring

Recording

  • Call Recording

Supported Channels

  • Voice
  • Chat/IM
  • SMS
  • MMS
  • Social Media

Chat/IM Management

  • Group Chat

Conferencing Capabilities

  • Audio Conferencing
  • Video Conferencing

Customizable Items

  • Custom Greetings

Contact Management

  • Contact Database

Supported Devices/Hardware

  • Business Phones

Third-Party Integrations

  • Salesforce

Microsoft 365

  • Microsoft Outlook

Systems/Administrative

  • Directory Management
  • Administrator Management
  • Administrator Console
  • Agent Management
  • Agent Console
  • Centralized Console

After-Sales Service

  • Phone Support
  • Email Support
  • Chat Support
  • Forum
  • Product Guide/Manual
  • Training/Tutorial

Have you used Verizon VoIP in the past?

Help other people find the right software by sharing your Verizon VoIP experience.

Need help finding the right software?

Tell us what you're looking for and we'll offer you personalized software recommendations.

Best Verizon VoIP Alternatives

The right software for your business

Get your personalized recommendations now.