Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Customer Profiling
Customer Journey Mapping
Customer Lifecycle Management
Complaint/Feedback Management
Net Promoter Score (NPS)
Churn Analysis
Forecasting
Revenue Reports
Time Tracking
Cost Analysis
Performance Evaluations
Dashboard
CX Analytics
Sentiment Analysis
Buyer Intent Analysis
Behavioral Analytics
KPI Tracking
Engagement Analytics
Lead Scoring
Customer Satisfaction Rating (CSAT)
Customer Distress Index (CDI) Scoring
Engagement Scoring
360° Customer View
Product Analytics
Trend Reports
Intercom
Playbooks
Artificial Intelligence (AI)
Machine Learning (ML)
Salesforce
Jira
Zendesk
Pipedrive
Slack
HubSpot
Okta
Amazon S3
Zoom
Mixpanel
Monday.com
Gmail
Microsoft Outlook
Microsoft Teams
APIs
ISO 27001
GDPR
AICPA
Email Alerts
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