SAP Customer Data Platform

SAP Customer Data Platform

0 reviews

WH Score

7.8

Top SAP Customer Data Platform Features

What are the Best SAP Customer Data Platform Features?

Customer Management

Customer Profiling
Customer Data Platform (CDP)
Customer Journey Mapping
Personalized Recommendations

Data Management

Data Modeling
Model Training
Data Warehouse

Reporting & Analytics

Net Promoter Score (NPS)
Churn Analysis
Sales Analytics
Marketing Analytics
Forecasting
Revenue Reports
Quality Monitoring
CX Analytics
Buyer Intent Analysis
Conversation Analytics
Engagement Analytics
Conversion Analytics
Lead Scoring
Customer Satisfaction Rating (CSAT)
Customer Distress Index (CDI) Scoring
Engagement Scoring
360° Customer View
Trend Reports

Supported Technologies

Artificial Intelligence (AI)
Machine Learning (ML)
Deep Learning
Generative AI

Integration Options

APIs

Systems/Administrative

Segmentation/Grouping

Governance, Risk, & Compliance (GRC)

Privacy Management

After-Sales Service

Technical Support

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