Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Inbound Calling
Outbound Calling
Local Calling
International Calling
Three-Way Calling
Local Numbers
International Numbers
Toll-Free Numbers
Softphone
IP Fax
PBX
Caller ID
Call Waiting
Call Forwarding
Call Hold
Call Transfer
Call Redial
Call Popup
Call Back
Call Mute
Call Queue
Call Assign
Call Query
Voicemail
Voicemail to Email
Automatic Call Distribution (ACD)
Busy Lamp Field (BLF)
Presence Settings
IVR
Auto Attendant
Find Me/Follow Me
Number Porting
Concurrent Call Sessions
Music on Hold
Event-Driven Routing
Data-Driven Routing
Call Log Reports
Dashboard
Call Analytics
Audio Conferencing
Video Conferencing
Screen Sharing
Group Chat
Private Chat
Voice
Chat/IM
SMS
MMS
HD Voice
HD Video
Custom Greetings
Speech-to-Text
Transcriptions
APIs
Administrator Management
Administrator Console
Centralized Console
Phone Support
Email Support
Customer Onboarding
Advisory Services
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