Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Inbound Calling
Outbound Calling
PBX
Direct Outward Dialing (DOD)
Direct Inward Dialing (DID) Numbers
Bring Your Own Carrier (BYOC)
Caller ID
Call Screening
Emergency Calling
Network Performance Monitoring (NPM)
Call Log Reports
Dashboard
Call Analytics
Voice Analytics
Quality Monitoring
Call Monitoring
Call Recording
Audio Conferencing
Video Conferencing
Meeting Invitations
Meeting Link
Speaker Identification
Add/Remove Participants
Screen Sharing
Account Management
LinkedIn
Active Directory
Microsoft Teams
ISO 27001
GDPR
PCI
Administrator Management
Agent Management
User Provisioning/Deprovisioning
Role Based Access Control (RBAC)
Single Sign-On (SSO)
Disaster Recovery as a Service (DRaaS)
Phone Support
Email Support
Chat Support
Multilingual Support
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