HCL SX

HCL SX

0 reviews

WH Score

7.9

Top HCL SX Features

What are the Best HCL SX Features?

Systems/Administrative

SLA Management
Knowledge Base
IT Service Management (ITSM)
Multi-Tenant Deployment

Project Management Features

IT Change Management
Workflow Management
Request Management

Helpdesk Features

Issue Management

Workflow Automation

Low Code/No Code Business Process Automation
Task Automation
Process Optimization

Reporting & Analytics

Incident Reports
Root Cause Analysis (RCA)
Incident Tracking
Data Visualization
Asset Reports
Data Analytics
Task Tracking
SLA Tracking

Asset Management

Asset Profiling
Asset Tracking
Asset Discovery
Asset Transfer

Task Management

Create Tasks
Assign Tasks
Share Tasks
Task Lists
Task Dependencies
Task Prioritization

Incident Management

Incident Timeline

Customizable Items

Custom Workflows

Reminders/Alerts

Incident Alerts
SLA Alerts
Task Notifications

Cybersecurity Features

Data Security
Incident Triage

Supported Technologies

Artificial Intelligence (AI)
Machine Learning (ML)
Generative AI

After-Sales Service

Service Level Agreement (SLA)

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