Greenway Health
Greenway Health
28 reviews
WH Score

Greenway Health Overview

What is Greenway Health?

Greenway Medical Billing starts with the premise that medical billing should take a proactive approach to managing the revenues of a clinical practice. Far too often, clinics take a passive approach to managing their revenues and wait for a claim to become overdue or be denied before they take action. Greenway Medical Billing takes the opposite approach. They actively follow up each and every claim until it gets cleared. The result is a 99% first-claim pass rate for clients who use the Greenway clearinghouse.  In accounts receivable, clients see an average of one-third reduction in the days the accounts stay due.


Greenway Revenue Service says that they do not merely handle the billing for their clients; they work in tandem with them to ensure that every aspect of revenue generation is looked at and improved.  The service even goes beyond the stage where the claim is paid successfully. They analyze claims, figure out the reasons for any denials, and ensure further improvements in processes to work toward an ever-improving claim payment rate.  For clients who have been with Greenway for over three years, claims management becomes so good that claim pass rates of 99% are easily achievable.

The Revenue Cycle Management team at Greenway keeps client clinics completely informed as to the state of their revenues and the payment cycles. Detailed reports are available, and these can be customized as per individual clinic requirements. There is an ongoing client education program, as well, through which Greenway passes on best practices in billing and collection.

Greenway understands that there are different nuances to medical billing for different kinds of practices, and has billing experts who are experienced in a number of different medical fields.

Healthcare and its regulatory environment are changing rapidly. Using a professional billing solution helps in staying abreast of these changes. Greenway claims that clients who have been using its medical billing solution have seen very minimal disruption in their claim management processes due to implementation of ICD-10. The impact on revenues has also been minimal. 

Greenway Health Awards

All Years
Greenway Health - Editors Choice 2024

Greenway Health Recent Reviews

Reviewed on 24 April 2024

We have used Greenway for years. For the last month, we have not been able to get a response from sales about going on the web. For last 2 days, have not been able to connect via phone to customer service to start a ticket. Cannot start a ticket on line. It has been downgrading our billing codes randomly in the last week. We could not prescribe a week ago. What is going on.

Reviewed on 18 December 2023

Billing Challenges Tarnish Service Reliability

Persistent issues with the billing department, including shutdowns and confusion, have become a significant drawback.

  • The service is functional most of the time
  • Billing department confusion leads to periodic service shutdowns, necessitating multiple interventions and document submissions
  • Considering a switch to avoid ongoing complications.

Greenway Health Pricing

Greenway Health Medical Practice Management
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Greenway Health Pricing Details

Greenway Health Key Features

Medical Practice Management Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
Patient Management
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
Greenway Health Features Details

Greenway Health Media


Greenway Health Wheelhouse Score

What is this?

The Average Wheelhouse score for the Medical Practice Management category is 8.2

Greenway Health Scores

  • Ease of Use
  • Meets Requirements
  • Learning Curve
  • Setup & Support
  • Quality of Support
  • Ease of Admin

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