Greenway Health vs. Optum: Which is Best? - Wheelhouse

Greenway Health vs. Optum: Which is Best?

Greenway Health vs. Optum Best Overall: Greenway Health

In our comparison of Greenway Health vs. Optum, Greenway Health is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Greenway Health Quick Info
WH Score:
9.3
Pricing Score:
8.6
Feature Score:
8.9
Usability Score:
8.6
Company Size:Mid Market, Large Market
Platforms:
Optum Quick Info
WH Score:
9.2
Pricing Score:
9.0
Feature Score:
8.6
Usability Score:
9.3
Company Size:Mid Market, Large Market
Platforms:

Pricing

Greenway Health Pricing
Price Range
Contact Us

* Vendor does not share prices.

Optum Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Greenway Health Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
Optum Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering

Pros & Cons

Greenway Health Pros & Cons
Pros
  • All the fundamentals pertaining to EHR’s are in this software, accessing and following patients is simple as is maneuvering
  • Its connection with external resources/providers is much better than other systems.
Cons
  • Has a terrible UI-very many clicks are required, lacks an accurate click functionality, and you can’t use the entire window as the document browser doesn’t expand.
Optum Pros & Cons
Pros
  • I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface
  • The tool's visual design makes it easy to interpret and navigate.
Cons
  • However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Reviews

Greenway Health Reviews
Top Favorable Review
T
Tracey
Reviewed on Jul 2, 2021

I had to personally learn the system as we didn’t have a super user in my team. In the absence of a super user, a simpler method to initiate education is required. They have a very personable, well-trained, GRS team who are proficient communicators.

All the fundamentals pertaining to EHR’s are in this software, accessing and following patients is simple as is maneuvering. Its connection with external resources/providers is much better than other systems.

It is quite difficult to generate reports, the options are very many, nailing down a few parts wanted in a report is hard, a time consuming customization process, and subpar client service.

Top Critical Review
R
Richard
Reviewed on Jul 2, 2021

This system is terrible.

None.

Has a terrible UI-very many clicks are required, lacks an accurate click functionality, and you can’t use the entire window as the document browser doesn’t expand.

Optum Reviews
Top Favorable Review
E
Ezra
Reviewed on Jul 2, 2021

The provider helps in verifying benefits and managing credentialing for multiple companies, offering the convenience of a centralized solution."

I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface. The tool's visual design makes it easy to interpret and navigate.

It would be beneficial if the tool's language could be simplified for better patient comprehension. Sometimes the various functions of Optum Care, such as credentialing, can be confusing, especially for doctors who were familiar with the tool before its integration.

Top Critical Review
E
Esther
Reviewed on Jul 2, 2021

The provider, OptumCare, is an integral part of the benefits package offered by my company. It provides various healthcare-related benefits and services that are convenient to access and use, including through the app.

I appreciate the simplicity of the service and its user-friendly interface. It is easy to navigate and find the necessary information or features.

However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Alternatives

Greenway Health Alternatives
Optum Alternatives
Add to Compare

Add suggested to comparison

Greenway Health vs. Optum: Detailed Comparison

Greenway Health vs. Optum Top Ratings & Reviews: Optum

In our rating and review comparison of Greenway Health vs. Optum, Optum has 2 user reviews and Greenway Health has 28. The average star rating for Optum is 4 while Greenway Health has an average rating of 3.75. Optum has more positive reviews than Greenway Health. Comparing Greenway Health vs. Optum reviews, Optum has stronger overall reviews.

Greenway Health vs. Optum Best Features & Functionality: Greenway Health

Greenway Health vs. Optum both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reminders/Alerts, Data Migration, Reporting & Analytics, Identity and Access Management (IAM), Cybersecurity Features, Integration Options, Compliance Accreditations, After-Sales Service. In our feature comparison of Greenway Health vs. Optum, Greenway Health offers more of the most popular features and tools than Optum.

Greenway Health vs. Optum Best Pricing: Optum

In our pricing comparison of Greenway Health vs. Optum, Optum's pricing starts at N/A/month and is more affordable compared to Optum's starting cost of N/A/month.

Greenway Health vs. Optum Best Usability: Optum

Our comparison of Greenway Health vs. Optum shows that Optum scores higher in usability for ease of use, ease of admin. Greenway Health scores higher in meets requirements, learning curve, setup & support, quality of support, but Optum has the best scores overall for system usability.

The right software for your business

Get your personalized recommendations now.