Front
Front
17 reviews
WH Score
7.5

Top Front Features

What are the Best Front Features?

Customer Management

  • Customer Profiling
  • Customer Lifecycle Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Territory Management
  • Complaint/Feedback Management

Project Management Features

  • Workflow Management
  • Project Sharing
  • Project Prioritization
  • Team Management
  • Review/Approval Management
  • Goal Management
  • Project Lifecycle Management

Supported Channels

  • Voice
  • Chat/IM
  • SMS
  • Email
  • Social Media

Chat/IM Management

  • Group Chat

Email Management

  • Shared Inbox

User Calls-to-Action

  • Contact Forms
  • Sign-Up Forms

Reporting & Analytics

  • Call Log Reports
  • Progress Reports
  • Performance Evaluations
  • Compliance Reports
  • Customer Satisfaction Rating (CSAT)

Customizable Items

  • Custom Fields
  • Custom Widgets

Collaboration Tools

  • Team Calendar
  • Workspace

Appointments/Scheduling

  • Meeting Scheduling
  • Message Scheduling

Workflow Automation

  • Task Automation

Systems/Administrative

  • Segmentation/Grouping

Data Migration

  • Data Import
  • Data Export

Identity and Access Management (IAM)

  • Role Based Access Control (RBAC)
  • Single Sign-On (SSO)

Integration Options

  • APIs
  • Webhooks

Third-Party Integrations

  • Salesforce
  • Dropbox
  • HubSpot
  • Asana
  • Atlassian
  • Dynamics 365
  • Telegram
  • ClickUp
  • Monday.com
  • Grammarly

Google Workspace

  • Google Drive

Compliance Accreditations

  • SOC 1
  • GDPR

Limits

  • User Limit

After-Sales Service

  • Email Support
  • Chat Support
  • Training/Tutorial
  • Dedicated Account Manager
  • Customer Onboarding

Front Top Features Related Review

M
Margaret
Reviewed on 2 August 2023

Enhancing Customer Experience

I wholeheartedly recommend this software. One of its remarkable features is how it empowers me to elevate customer experience through automated workflows. It has made a significant positive impact on our interactions with clients.

Pros
  • Enhance customer interactions through automation.
Cons
  • Getting accustomed to the software may pose some challenges
View All Front Reviews

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