In our comparison of VirtualPBX vs. net2phone, VirtualPBX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
I have worked with VirtualPBX for approx. 10 years. I initially got perplexed being new to such a type of service but thanks to the customer service, I was able to pick up quickly.
Excellent customer service, numerous features available
Quite perplexing initially to get things ported
As a nonprofit organization heavily dependent on daily communication with our community members, Net2Phone, with the help of Mark, our Customer Success Account Manager, has been instrumental in tailoring our phone system to our unique needs. We've successfully implemented call tracking, call recording, and a logical phone tree system with options in English and Spanish.
Customization to meet specific organization needs. Call recording feature. Upcoming whisper-tone option
Voicemail deletion must be done one by one. Occasional freezing in the browser version. Lack of a downloadable software version
Port in Toll free number to present system.
Simpler to use, helpful customer service.
Somewhat perplexing
It serves as a reliable platform for various communication requirements, offering the convenience of global connectivity.
Worldwide calling functionality is immensely valuable and supports various roles that rely on effective communication across borders.
The addition of video conferencing to its suite of services would enhance its overall utility.
I have worked with VirtualPBX for approx. 10 years. I initially got perplexed being new to such a type of service but thanks to the customer service, I was able to pick up quickly.
Excellent customer service, numerous features available
Quite perplexing initially to get things ported
Port in Toll free number to present system.
Simpler to use, helpful customer service.
Somewhat perplexing
As a nonprofit organization heavily dependent on daily communication with our community members, Net2Phone, with the help of Mark, our Customer Success Account Manager, has been instrumental in tailoring our phone system to our unique needs. We've successfully implemented call tracking, call recording, and a logical phone tree system with options in English and Spanish.
Customization to meet specific organization needs. Call recording feature. Upcoming whisper-tone option
Voicemail deletion must be done one by one. Occasional freezing in the browser version. Lack of a downloadable software version
It serves as a reliable platform for various communication requirements, offering the convenience of global connectivity.
Worldwide calling functionality is immensely valuable and supports various roles that rely on effective communication across borders.
The addition of video conferencing to its suite of services would enhance its overall utility.
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In our rating and review comparison of VirtualPBX vs. net2phone, VirtualPBX has 17 user reviews and net2phone has 6. The average star rating for VirtualPBX is 4.94 while net2phone has an average rating of 3.83. VirtualPBX has more positive reviews than net2phone. Comparing VirtualPBX vs. net2phone reviews, VirtualPBX has stronger overall reviews.
VirtualPBX vs. net2phone both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Supported Channels, Conferencing Capabilities, Collaboration Tools, Customizable Items, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, After-Sales Service, Limits. In our feature comparison of VirtualPBX vs. net2phone, VirtualPBX offers more of the most popular features and tools than net2phone.
In our pricing comparison of VirtualPBX vs. net2phone, VirtualPBX's pricing starts at $9/month and is more affordable compared to net2phone's starting cost of $22.99/month.
Our comparison of VirtualPBX vs. net2phone shows that VirtualPBX scores higher in usability for ease of use, learning curve, setup & support, quality of support. net2phone scores higher in meets requirements, ease of admin, but VirtualPBX has the best scores overall for system usability.
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