In our comparison of Switchvox Cloud vs. Zultys, Switchvox Cloud is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
This has reduced the necessity for travel or phone calls while making it simpler to respond promptly to messages.
The system's ease of use and intuitive navigation greatly facilitate reaching out to individuals and receiving prompt responses.
One drawback is that the system tends to operate slowly or encounter issues when used over a VPN. It sometimes hangs or fails to update status properly under these circumstances.
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
I recommend either partnering with a trustworthy reseller for implementation and support or exploring the Zultys hosted and supported product, depending on your organization's needs.
The flexibility to implement this system as an appliance, virtual machine, or cloud-hosted solution is excellent. You can even combine these options for enhanced availability and multi-location support.
The only minor inconvenience is that it currently requires a Windows application for administration.
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
This has reduced the necessity for travel or phone calls while making it simpler to respond promptly to messages.
The system's ease of use and intuitive navigation greatly facilitate reaching out to individuals and receiving prompt responses.
One drawback is that the system tends to operate slowly or encounter issues when used over a VPN. It sometimes hangs or fails to update status properly under these circumstances.
I recommend either partnering with a trustworthy reseller for implementation and support or exploring the Zultys hosted and supported product, depending on your organization's needs.
The flexibility to implement this system as an appliance, virtual machine, or cloud-hosted solution is excellent. You can even combine these options for enhanced availability and multi-location support.
The only minor inconvenience is that it currently requires a Windows application for administration.
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In our rating and review comparison of Switchvox Cloud vs. Zultys, Switchvox Cloud has 22 user reviews and Zultys has 6. The average star rating for Switchvox Cloud is 3.90 while Zultys has an average rating of 3.5. Switchvox Cloud has more positive reviews than Zultys. Comparing Switchvox Cloud vs. Zultys reviews, Switchvox Cloud has stronger overall reviews.
Switchvox Cloud vs. Zultys both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, Sync/Refresh, Cybersecurity Features, Disaster Recovery, After-Sales Service. In our feature comparison of Switchvox Cloud vs. Zultys, Switchvox Cloud offers more of the most popular features and tools than Zultys.
In our pricing comparison of Switchvox Cloud vs. Zultys, Zultys's pricing starts at N/A/month and is more affordable compared to Zultys's starting cost of N/A/month.
Our comparison of Switchvox Cloud vs. Zultys shows that Switchvox Cloud scores higher in usability for ease of use, meets requirements, learning curve, setup & support, ease of admin. Zultys scores higher in quality of support, but Switchvox Cloud has the best scores overall for system usability.
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