RingCX vs. Smaply: Which is Best? - Wheelhouse

RingCX vs. Smaply: Which is Best?

RingCX vs. Smaply Best Overall: RingCX

In our comparison of RingCX vs. Smaply, RingCX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

RingCX Quick Info
WH Score:
7.9
Pricing Score:
7.1
Feature Score:
7.9
Usability Score:
7.1
Company Size:All Sizes
Platforms:
Smaply Quick Info
WH Score:
7.9
Pricing Score:
7.4
Feature Score:
7.4
Usability Score:
7.1
Company Size:All Sizes
Platforms:

Pricing

RingCX Pricing
RingCX
$65
per user / per month
Smaply Pricing
Free
Free
per user / per year
Basic
$213.39
per user / per year
Pro
$320.62
per user / per year
Enterprise
Contact Us

Features

RingCX Features
  • Customer Profiling
  • Complaint/Feedback Management
  • Call Log Reports
  • Forecasting
  • SEO & Keyword Tracking
  • Performance Evaluations
  • Dashboard
  • Call Analytics
  • CX Analytics
  • Sentiment Analysis
  • Conversation Analytics
  • Data Analytics
  • Engagement Analytics
  • Agent Analytics
  • Call Monitoring
Smaply Features
  • Customer Profiling
  • Complaint/Feedback Management
  • Call Log Reports
  • Forecasting
  • SEO & Keyword Tracking
  • Performance Evaluations
  • Dashboard
  • Call Analytics
  • CX Analytics
  • Sentiment Analysis
  • Conversation Analytics
  • Data Analytics
  • Engagement Analytics
  • Agent Analytics
  • Call Monitoring

Pros & Cons

RingCX Pros & Cons
Pros
    Cons
      Smaply Pros & Cons
      Pros
        Cons

          Reviews

          RingCX Reviews
          Top Favorable Review

          N/A

          Top Critical Review

          N/A

          Smaply Reviews
          Top Favorable Review

          N/A

          Top Critical Review

          N/A

          Alternatives

          RingCX Alternatives
          Smaply Alternatives
          Add to Compare

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          RingCX vs. Smaply: Detailed Comparison

          RingCX vs. Smaply Top Ratings & Reviews: Smaply

          In our rating and review comparison of RingCX vs. Smaply, Smaply has 0 user reviews and RingCX has 0. The average star rating for Smaply is 0.0 while RingCX has an average rating of 0.0. Smaply has more positive reviews than RingCX. Comparing RingCX vs. Smaply reviews, Smaply has stronger overall reviews.

          RingCX vs. Smaply Best Features & Functionality: RingCX

          RingCX vs. Smaply both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Workflow Automation, Workforce Optimization, Phone System Features, Supported Technologies, Call Management & Administration, Call Routing Types, Language & Speech, Collaboration Tools, Supported Channels, Enhancements & Personalization, Third-Party Integrations, Microsoft 365, Adobe, Zoho, Governance, Risk, & Compliance (GRC), Customizable Items, Systems/Administrative, Conferencing Capabilities. In our feature comparison of RingCX vs. Smaply, RingCX offers more of the most popular features and tools than Smaply.

          RingCX vs. Smaply Best Pricing: Smaply

          In our pricing comparison of RingCX vs. Smaply, Smaply's pricing starts at Free/month and is more affordable compared to Smaply's starting cost of Free/month.

          RingCX vs. Smaply Best Usability: Smaply

          Our comparison of RingCX vs. Smaply shows that Smaply scores higher in usability for . RingCX scores higher in , but Smaply has the best scores overall for system usability.

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