Mitel vs. PanTerra - Streams: Which is Best? - Wheelhouse

Mitel vs. PanTerra - Streams: Which is Best?

Mitel vs. PanTerra - Streams Best Overall: PanTerra - Streams

In our comparison of Mitel vs. PanTerra - Streams, PanTerra - Streams is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Mitel Quick Info
WH Score:
8.0
Pricing Score:
7.8
Feature Score:
7.5
Usability Score:
7.7
Company Size:All Sizes
Platforms:
PanTerra - Streams Quick Info
WH Score:
9.2
Pricing Score:
8.7
Feature Score:
8.4
Usability Score:
8.8
Company Size:All Sizes
Platforms:

Pricing

Mitel Pricing
Price Range
Contact Us

* Vendor does not share prices.

PanTerra - Streams Pricing
Business Plus
$20
per user / per month
Professional
$25
per user / per month
Call Center
$35
per user / per month
Contact Center
Contact Us

Features

Mitel Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • PBX
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
PanTerra - Streams Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • PBX
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup

Pros & Cons

Mitel Pros & Cons
Pros
  • Even the novice to the systems can use MiCloud Business with ease
  • Besides, it does provide the functionality to get the work done as needed
  • Everyone who needs such an application, I strongly recommend this product to them.
Cons
  • Even though it is relatively easy to use, there is a need to retrain almost constantly due to a high number of updates to the product.
PanTerra - Streams Pros & Cons
Pros
  • great support.
Cons

    Reviews

    Mitel Reviews
    Top Favorable Review
    L
    Letitia
    Reviewed on Jul 2, 2021

    You can do your work well using MiCloud, what's more; it is easy to use.

    Even the novice to the systems can use MiCloud Business with ease. Besides, it does provide the functionality to get the work done as needed. Everyone who needs such an application, I strongly recommend this product to them.

    It can be slow to load and for some people's liking, wish it were faster!

    Top Critical Review
    E
    Earl
    Reviewed on Jul 2, 2021

    Before investing in this system, you should make sure that it is suited to your company's organizational structure and your particular needs.

    There are many options that become available to use for your business when you utilize this system. There are a lot of helpful functions.

    Even though it is relatively easy to use, there is a need to retrain almost constantly due to a high number of updates to the product.

    PanTerra - Streams Reviews
    Top Favorable Review
    H
    Henry G.
    Reviewed on Jul 2, 2021

    The sales suport team was very patient in explaining the use of the system before the sale, helpful in the porting stage, and knowledgeable in the implementation and on boarding parts of the process. We move freom Ring Central and are happy with the choice. The virtual PBX is a great value and solid ROI for my firm.

    great support.

    so many features it can take a while to use an and master.

    Top Critical Review
    J
    Johnnie M.
    Reviewed on Jul 2, 2021

    I am no stranger to VoIP so I knew what I was looking for when I came across PanTerra. I also knew what I was NOT looking for. After doing a few trials with other companies, I knew at the end of the day it really came down to support. The set up was not rushed and they took their time to make sure I had what I needed before I even ordered phones. Oh, they also don't bill you while you build out the system!

    The thing I like best is that I have only had to call them 3 times in the past year. Really nothing has needed fixed. I have been called from Jive, Vonage and all the rest and they try to sell me “cheaper” service, but honestly, who needs the cheapest plan when this is your business life line.

    Nice sales rep, Customer Service is based in US, Support is quick to answer, Free phones.

    Alternatives

    Mitel Alternatives
    PanTerra - Streams Alternatives
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    Mitel vs. PanTerra - Streams: Detailed Comparison

    Mitel vs. PanTerra - Streams Top Ratings & Reviews: PanTerra - Streams

    In our rating and review comparison of Mitel vs. PanTerra - Streams, PanTerra - Streams has 30 user reviews and Mitel has 28. The average star rating for PanTerra - Streams is 5 while Mitel has an average rating of 4.17. PanTerra - Streams has more positive reviews than Mitel. Comparing Mitel vs. PanTerra - Streams reviews, PanTerra - Streams has stronger overall reviews.

    Mitel vs. PanTerra - Streams Best Features & Functionality: PanTerra - Streams

    Mitel vs. PanTerra - Streams both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Conferencing Capabilities, Chat/IM Management, Remote Support Features, Supported Channels, Collaboration Tools, Customizable Items, Drag-and-Drop Builders/Designers, Workflow Automation, File Management, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Mitel vs. PanTerra - Streams, PanTerra - Streams offers more of the most popular features and tools than Mitel.

    Mitel vs. PanTerra - Streams Best Pricing: PanTerra - Streams

    In our pricing comparison of Mitel vs. PanTerra - Streams, PanTerra - Streams's pricing starts at $20/month and is more affordable compared to PanTerra - Streams's starting cost of $20/month.

    Mitel vs. PanTerra - Streams Best Usability: PanTerra - Streams

    Our comparison of Mitel vs. PanTerra - Streams shows that PanTerra - Streams scores higher in usability for ease of use, meets requirements, learning curve, quality of support, ease of admin. Mitel scores higher in setup & support, but PanTerra - Streams has the best scores overall for system usability.

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